This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 12 complaints

Credit Bureau of Jonesboro, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade B.

Complaints by issue type

What consumers report about Credit Bureau of Jonesboro, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 67.3/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: Credit Bureau of Jonesboro, Inc. ranks ahead of 63% of the 5,283 collectors PlainCollector grades - 37% keep a cleaner CFPB record, on 12 all-time complaints and a 88% timely-response rate.

63rd pct
reputation rank of 5,283 graded collectors
12
CFPB complaints, all-time
88%
answered inside the CFPB window
5
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Bureau of Jonesboro, Inc.?

Credit Bureau of Jonesboro, Inc. has accumulated 12 total CFPB complaints across 7 states, with 5 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 41.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Right to dispute notice not received". The company posts a 88% timely-response rate against a 33% consumer-dispute-after-response rate.

Complaints have been recorded across 7 states, led by Arkansas with 5 and Texas with 2. Normalized against the full CFPB collector database, the reputation score of 67.3/100 places Credit Bureau of Jonesboro, Inc. in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

12

low-volume (CCDB)

Last 12 months

5

41.7% of all-time complaints

Rising ↑

States active

7

regional footprint

Timely response rate

88%

acceptable band

Consumer disputes

33%

high (vertical avg ~19%)

Reputation grade

B

67.3/100 composite

How does Credit Bureau of Jonesboro, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

67 63rd percentile higher than 63% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Bureau of Jonesboro, Inc. versus the debt-collection vertical average.

Timely response within SLA 87.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 33.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Bureau of Jonesboro, Inc. compare to its peers?

How does Credit Bureau of Jonesboro, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Bureau of Jones… National average
Complaints (last 12 mo)lower is better
5
0
268
Timely-response ratehigher is better
88%
0%
91%
Consumer-dispute ratelower is better
33%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-08 2025-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 5
False statements or representation - 2
Disclosure verification of debt - 2
Attempts to collect debt not owed - 1
Written notification about debt - 1
Communication tactics - 1

Where do complaints against Credit Bureau of Jonesboro, Inc. come from?

Credit Bureau of Jonesboro, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Credit Bureau of Jonesboro, Inc.

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Bureau of Jonesboro, Inc. contacts you

A grade of B signals how Credit Bureau of Jonesboro, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Bureau of Jonesboro, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Bureau of Jonesboro, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Bureau of Jonesboro, Inc.? ▼

The most common issue consumers report about Credit Bureau of Jonesboro, Inc. is "Took or threatened to take negative or legal action", specifically "Right to dispute notice not received". This is based on 12 complaints filed with the CFPB.

Are complaints against Credit Bureau of Jonesboro, Inc. increasing or decreasing? ▼

Complaints against Credit Bureau of Jonesboro, Inc. are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Credit Bureau of Jonesboro, Inc.'s reputation grade? ▼

Credit Bureau of Jonesboro, Inc. has a reputation grade of B (score: 67.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau of Jonesboro, Inc. respond to consumer complaints? ▼

Credit Bureau of Jonesboro, Inc. has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Credit Bureau of Jonesboro, Inc. operate? ▼

Credit Bureau of Jonesboro, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Arkansas (5 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.