Total CFPB complaints
8
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 8 complaints
Credit Bureau of Jonesboro, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau of Jonesboro, Inc.
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt
Written notification about debt
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Communication tactics
Communication tactics
1 complaints
B
Grade B · 67.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Credit Bureau of Jonesboro, Inc.?
Credit Bureau of Jonesboro, Inc. has accumulated 8 total CFPB complaints across 4 states, with 1 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 12.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Right to dispute notice not received", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 88% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Arkansas with 5 and New York with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.3/100 places Credit Bureau of Jonesboro, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
12.5% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
88%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
B
67.3/100 composite
Response-quality profile
How Credit Bureau of Jonesboro, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 87.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau of Jonesboro, Inc. compare to its peers?
Credit Bureau of Jones… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-10 2025-10
Top Consumer Issues
Disclosure verification of debt2 (%)
Written notification about debt1 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed1 (%)
Communication tactics1 (%)
False statements or representation2 (%)
Most common issue: Disclosure verification of debt — Right to dispute notice not received
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
Where do complaints against Credit Bureau of Jonesboro, Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau of Jonesboro, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau of Jonesboro, Inc.
Across 4 states with at least one filing
- Arkansas
Arkansas
5 complaints
- New York 1
New York
1 complaints
- Texas 1
Texas
1 complaints
- Tennessee 1
Tennessee
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau of Jonesboro, Inc.? ▼
The most common issue consumers report about Credit Bureau of Jonesboro, Inc. is "Disclosure verification of debt", specifically "Right to dispute notice not received". This is based on 8 complaints filed with the CFPB.
Are complaints against Credit Bureau of Jonesboro, Inc. increasing or decreasing? ▼
Complaints against Credit Bureau of Jonesboro, Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Credit Bureau of Jonesboro, Inc.'s reputation grade? ▼
Credit Bureau of Jonesboro, Inc. has a reputation grade of B (score: 67.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Credit Bureau of Jonesboro, Inc. respond to consumer complaints? ▼
Credit Bureau of Jonesboro, Inc. has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Credit Bureau of Jonesboro, Inc. operate? ▼
Credit Bureau of Jonesboro, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Arkansas (5 complaints).
What can I do if Credit Bureau of Jonesboro, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau of Jonesboro, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |