Total CFPB complaints
85
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 85 complaints
Credit Bureau of Carbon County — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau of Carbon County
- Attempts to collect debt not owed
Attempts to collect debt not owed
31 complaints
- Written notification about debt 11
Written notification about debt
11 complaints
- False statements or representation 10
False statements or representation
10 complaints
- Cont'd attempts collect debt not owed 8
Cont'd attempts collect debt not owed
8 complaints
- Communication tactics 5
Communication tactics
5 complaints
D
Grade D · 57.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Credit Bureau of Carbon County?
Credit Bureau of Carbon County has accumulated 85 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 85 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Colorado with 43 and Wyoming with 27, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.9/100 places Credit Bureau of Carbon County in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
D
57.9/100 composite
Response-quality profile
How Credit Bureau of Carbon County performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 42.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau of Carbon County compare to its peers?
Credit Bureau of Carbo… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-09 2023-10
Top Consumer Issues
Attempts to collect debt not owed31 (%)
False statements or representation10 (%)
Written notification about debt11 (%)
Communication tactics5 (%)
Cont'd attempts collect debt not owed8 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 13 |
| Attempts to collect debt not owed | Debt was paid | 12 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Communication tactics | Threatened to take legal action | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
Where do complaints against Credit Bureau of Carbon County come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau of Carbon County. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau of Carbon County
Across 10 states with at least one filing
- Colorado
Colorado
43 complaints
- Wyoming
Wyoming
27 complaints
- Texas 6
Texas
6 complaints
- California 1
California
1 complaints
- Indiana 1
Indiana
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Utah 1
Utah
1 complaints
- Arizona 1
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau of Carbon County? ▼
The most common issue consumers report about Credit Bureau of Carbon County is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 85 complaints filed with the CFPB.
Are complaints against Credit Bureau of Carbon County increasing or decreasing? ▼
Complaints against Credit Bureau of Carbon County have been stable. The company received 0 complaints in the last 12 months.
What is Credit Bureau of Carbon County's reputation grade? ▼
Credit Bureau of Carbon County has a reputation grade of D (score: 57.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Credit Bureau of Carbon County respond to consumer complaints? ▼
Credit Bureau of Carbon County has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Credit Bureau of Carbon County operate? ▼
Credit Bureau of Carbon County has received CFPB complaints from consumers in 10 states, with the most complaints from Colorado (43 complaints).
What can I do if Credit Bureau of Carbon County is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau of Carbon County violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |