This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 85 complaints

Credit Bureau of Carbon County - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade D.

Complaints by issue type

What consumers report about Credit Bureau of Carbon County

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.9/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Credit Bureau of Carbon County ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 85 all-time complaints and a 91% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
85
CFPB complaints, all-time
91%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Bureau of Carbon County?

Credit Bureau of Carbon County has accumulated 85 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 85 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 91% timely-response rate against a 21% consumer-dispute-after-response rate.

Complaints have been recorded across 10 states, led by Colorado with 43 and Wyoming with 27. Normalized against the full CFPB collector database, the reputation score of 57.9/100 places Credit Bureau of Carbon County in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

85

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

10

regional footprint

Timely response rate

91%

good band

Consumer disputes

21%

elevated (vertical avg ~19%)

Reputation grade

D

57.9/100 composite

How does Credit Bureau of Carbon County's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Bureau of Carbon County versus the debt-collection vertical average.

Timely response within SLA 90.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 21.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Bureau of Carbon County compare to its peers?

How does Credit Bureau of Carbon County compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Bureau of Carbo… National average
Complaints (last 12 mo)lower is better
0
13
268
Timely-response ratehigher is better
91%
98%
91%
Consumer-dispute ratelower is better
21%
29%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-07 2023-12

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 31
Written notification about debt - 11
False statements or representation - 11
Took or threatened to take negative or legal action - 9
Communication tactics - 9
Cont'd attempts collect debt not owed - 8
Improper contact or sharing of info - 3
Disclosure verification of debt - 2
Threatened to contact someone or share information improperly - 1

Where do complaints against Credit Bureau of Carbon County come from?

Credit Bureau of Carbon County's own per-state count, not a national baseline.

Top states by complaints against Credit Bureau of Carbon County

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Bureau of Carbon County contacts you

A grade of D signals how Credit Bureau of Carbon County's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Bureau of Carbon County and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Bureau of Carbon County ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Bureau of Carbon County? ▼

The most common issue consumers report about Credit Bureau of Carbon County is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 85 complaints filed with the CFPB.

Are complaints against Credit Bureau of Carbon County increasing or decreasing? ▼

Complaints against Credit Bureau of Carbon County are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Bureau of Carbon County's reputation grade? ▼

Credit Bureau of Carbon County has a reputation grade of D (score: 57.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau of Carbon County respond to consumer complaints? ▼

Credit Bureau of Carbon County has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does Credit Bureau of Carbon County operate? ▼

Credit Bureau of Carbon County has received CFPB complaints from consumers in 10 states, with the most complaints from Colorado (43 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.