Total CFPB complaints
28
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 28 complaints
Credit Bureau of Bessemer, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau of Bessemer, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- Written notification about debt
Written notification about debt
7 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Disclosure verification of debt
Disclosure verification of debt
4 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
C
Grade C · 63.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Credit Bureau of Bessemer, Inc?
Credit Bureau of Bessemer, Inc has accumulated 28 total CFPB complaints across 3 states, with 1 filed in the most recent 12 months against 27 historical complaints before that window. The trailing-12-month volume represents 3.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Alabama with 24 and Georgia with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.4/100 places Credit Bureau of Bessemer, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
3.6% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
63.4/100 composite
Response-quality profile
How Credit Bureau of Bessemer, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau of Bessemer, Inc compare to its peers?
Credit Bureau of Besse… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-04 2025-03
Top Consumer Issues
Attempts to collect debt not owed9 (%)
Written notification about debt7 (%)
Cont'd attempts collect debt not owed4 (%)
Disclosure verification of debt4 (%)
Communication tactics3 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
Where do complaints against Credit Bureau of Bessemer, Inc come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau of Bessemer, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau of Bessemer, Inc
Across 3 states with at least one filing
- Alabama
Alabama
24 complaints
- Georgia 3
Georgia
3 complaints
- North Carolina 1
North Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau of Bessemer, Inc? ▼
The most common issue consumers report about Credit Bureau of Bessemer, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 28 complaints filed with the CFPB.
Are complaints against Credit Bureau of Bessemer, Inc increasing or decreasing? ▼
Complaints against Credit Bureau of Bessemer, Inc are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Credit Bureau of Bessemer, Inc's reputation grade? ▼
Credit Bureau of Bessemer, Inc has a reputation grade of C (score: 63.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Credit Bureau of Bessemer, Inc respond to consumer complaints? ▼
Credit Bureau of Bessemer, Inc has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Credit Bureau of Bessemer, Inc operate? ▼
Credit Bureau of Bessemer, Inc has received CFPB complaints from consumers in 3 states, with the most complaints from Alabama (24 complaints).
What can I do if Credit Bureau of Bessemer, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau of Bessemer, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |