This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 28 complaints

Credit Bureau Data, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Credit Bureau Data, Inc.

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 59.2/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Credit Bureau Data, Inc.?

Credit Bureau Data, Inc. has accumulated 28 total CFPB complaints across 8 states, with 5 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 17.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 40% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 8 states, led by Wisconsin with 20 and Arkansas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.2/100 places Credit Bureau Data, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

28

All-time across CCDB intake

Last 12 months

5

17.9% of total history

Rising ↑

States active

8

Distinct state filings

Timely response rate

93%

Within CFPB SLA window

Consumer disputes

40%

After company response

Reputation grade

D

59.2/100 composite

Response-quality profile

How Credit Bureau Data, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 92.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 80.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 14.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Bureau Data, Inc. compare to its peers?

How does Credit Bureau Data, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Credit Bureau Data, In… National average
Complaints (last 12 mo)lower is better
5
22,938
250
Timely-response ratehigher is better
93%
100%
91%
Consumer-dispute ratelower is better
40%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2013-08 2026-03

Top Consumer Issues

False statements or representation8 (%)
Written notification about debt4 (%)
Attempts to collect debt not owed4 (%)
Took or threatened to take negative or legal action6 (%)
Improper contact or sharing of info1 (%)
Communication tactics2 (%)
Taking/threatening an illegal action1 (%)

Most common issue: False statements or representation — Attempted to collect wrong amount

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Attempted to collect wrong amount 7
Written notification about debt Didn't receive enough information to verify debt 4
Attempts to collect debt not owed Debt is not yours 4
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 4
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
Improper contact or sharing of info Talked to a third party about my debt 1
Communication tactics You told them to stop contacting you, but they keep trying 1
False statements or representation Indicated you were committing crime by not paying debt 1
Communication tactics Frequent or repeated calls 1
Taking/threatening an illegal action Threatened to sue on too old debt 1

Where do complaints against Credit Bureau Data, Inc. come from?

The states where consumers have filed the most CFPB complaints against Credit Bureau Data, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Credit Bureau Data, Inc.

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Credit Bureau Data, Inc.?

The most common issue consumers report about Credit Bureau Data, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 28 complaints filed with the CFPB.

Are complaints against Credit Bureau Data, Inc. increasing or decreasing?

Complaints against Credit Bureau Data, Inc. are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Credit Bureau Data, Inc.'s reputation grade?

Credit Bureau Data, Inc. has a reputation grade of D (score: 59.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Credit Bureau Data, Inc. respond to consumer complaints?

Credit Bureau Data, Inc. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Credit Bureau Data, Inc. operate?

Credit Bureau Data, Inc. has received CFPB complaints from consumers in 8 states, with the most complaints from Wisconsin (20 complaints).

What can I do if Credit Bureau Data, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau Data, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial