This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 262 complaints

Credit Bureau Collection Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade C.

Complaints by issue type

What consumers report about Credit Bureau Collection Services, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.6/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Credit Bureau Collection Services, Inc. ranks ahead of 45% of the 5,283 collectors PlainCollector grades - 55% keep a cleaner CFPB record, on 262 all-time complaints and a 98% timely-response rate.

45th pct
reputation rank of 5,283 graded collectors
262
CFPB complaints, all-time
98%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Bureau Collection Services, Inc.?

Credit Bureau Collection Services, Inc. has accumulated 262 total CFPB complaints across 38 states, with 0 filed in the most recent 12 months against 262 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not mine". The company posts a 98% timely-response rate against a 8% consumer-dispute-after-response rate.

Complaints have been recorded across 38 states, led by Florida with 37 and California with 24. Normalized against the full CFPB collector database, the reputation score of 60.6/100 places Credit Bureau Collection Services, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

262

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

38

multi-region footprint

Timely response rate

98%

excellent band

Consumer disputes

8%

low (vertical avg ~19%)

Reputation grade

C

60.6/100 composite

How does Credit Bureau Collection Services, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 45th percentile higher than 45% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Bureau Collection Services, Inc. versus the debt-collection vertical average.

Timely response within SLA 98.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 7.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 67.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Bureau Collection Services, Inc. compare to its peers?

How does Credit Bureau Collection Services, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Bureau Collecti… National average
Complaints (last 12 mo)lower is better
0
131
268
Timely-response ratehigher is better
98%
85%
91%
Consumer-dispute ratelower is better
8%
13%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-05 2022-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 77
Cont'd attempts collect debt not owed - 75
Written notification about debt - 30
Disclosure verification of debt - 28
Communication tactics - 21
False statements or representation - 18
Took or threatened to take negative or legal action - 8
Improper contact or sharing of info - 4
Threatened to contact someone or share information improperly - 1

Where do complaints against Credit Bureau Collection Services, Inc. come from?

Credit Bureau Collection Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Credit Bureau Collection Services, Inc.

Across 38 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Bureau Collection Services, Inc. contacts you

A grade of C signals how Credit Bureau Collection Services, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Bureau Collection Services, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Bureau Collection Services, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Bureau Collection Services, Inc.? ▼

The most common issue consumers report about Credit Bureau Collection Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not mine". This is based on 262 complaints filed with the CFPB.

Are complaints against Credit Bureau Collection Services, Inc. increasing or decreasing? ▼

Complaints against Credit Bureau Collection Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Bureau Collection Services, Inc.'s reputation grade? ▼

Credit Bureau Collection Services, Inc. has a reputation grade of C (score: 60.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau Collection Services, Inc. respond to consumer complaints? ▼

Credit Bureau Collection Services, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Credit Bureau Collection Services, Inc. operate? ▼

Credit Bureau Collection Services, Inc. has received CFPB complaints from consumers in 38 states, with the most complaints from Florida (37 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.