Total CFPB complaints
19
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 19 complaints
Credit Associates of Maui, LTD — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Associates of Maui, LTD
- Written notification about debt
Written notification about debt
8 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
D
Grade D · 52.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Credit Associates of Maui, LTD?
Credit Associates of Maui, LTD has accumulated 19 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 58% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Hawaii with 13 and Arizona with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.4/100 places Credit Associates of Maui, LTD in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
58%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
D
52.4/100 composite
Response-quality profile
How Credit Associates of Maui, LTD performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 57.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 57.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Associates of Maui, LTD compare to its peers?
Credit Associates of M… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-02 2022-08
Top Consumer Issues
Written notification about debt8 (%)
False statements or representation3 (%)
Cont'd attempts collect debt not owed2 (%)
Improper contact or sharing of info1 (%)
Taking/threatening an illegal action1 (%)
Disclosure verification of debt2 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Credit Associates of Maui, LTD come from?
The states where consumers have filed the most CFPB complaints against Credit Associates of Maui, LTD. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Associates of Maui, LTD
Across 4 states with at least one filing
- Hawaii
Hawaii
13 complaints
- Arizona 4
Arizona
4 complaints
- Michigan 1
Michigan
1 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Associates of Maui, LTD? ▼
The most common issue consumers report about Credit Associates of Maui, LTD is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 19 complaints filed with the CFPB.
Are complaints against Credit Associates of Maui, LTD increasing or decreasing? ▼
Complaints against Credit Associates of Maui, LTD have been stable. The company received 0 complaints in the last 12 months.
What is Credit Associates of Maui, LTD's reputation grade? ▼
Credit Associates of Maui, LTD has a reputation grade of D (score: 52.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Credit Associates of Maui, LTD respond to consumer complaints? ▼
Credit Associates of Maui, LTD has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Credit Associates of Maui, LTD operate? ▼
Credit Associates of Maui, LTD has received CFPB complaints from consumers in 4 states, with the most complaints from Hawaii (13 complaints).
What can I do if Credit Associates of Maui, LTD is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Associates of Maui, LTD violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |