This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 19 complaints

Credit Associates of Maui, LTD - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade D.

Complaints by issue type

What consumers report about Credit Associates of Maui, LTD

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 52.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Credit Associates of Maui, LTD ranks ahead of 19% of the 5,283 collectors PlainCollector grades - 81% keep a cleaner CFPB record, on 19 all-time complaints and a 58% timely-response rate.

19th pct
reputation rank of 5,283 graded collectors
19
CFPB complaints, all-time
58%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Associates of Maui, LTD?

Credit Associates of Maui, LTD has accumulated 19 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt". The company posts a 58% timely-response rate against a 29% consumer-dispute-after-response rate.

Complaints have been recorded across 4 states, led by Hawaii with 13 and Arizona with 4. Normalized against the full CFPB collector database, the reputation score of 52.4/100 places Credit Associates of Maui, LTD in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

19

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

4

limited footprint

Timely response rate

58%

below sla band

Consumer disputes

29%

elevated (vertical avg ~19%)

Reputation grade

D

52.4/100 composite

How does Credit Associates of Maui, LTD's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 19% higher than 19% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Associates of Maui, LTD versus the debt-collection vertical average.

Timely response within SLA 57.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 28.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Associates of Maui, LTD compare to its peers?

How does Credit Associates of Maui, LTD compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Associates of M… National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
58%
89%
91%
Consumer-dispute ratelower is better
29%
6%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-02 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Written notification about debt - 8
False statements or representation - 3
Disclosure verification of debt - 3
Cont'd attempts collect debt not owed - 2
Attempts to collect debt not owed - 1
Improper contact or sharing of info - 1
Taking/threatening an illegal action - 1

Where do complaints against Credit Associates of Maui, LTD come from?

Credit Associates of Maui, LTD's own per-state count, not a national baseline.

Top states by complaints against Credit Associates of Maui, LTD

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Associates of Maui, LTD contacts you

A grade of D signals how Credit Associates of Maui, LTD's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Associates of Maui, LTD and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Associates of Maui, LTD ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Associates of Maui, LTD? ▼

The most common issue consumers report about Credit Associates of Maui, LTD is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 19 complaints filed with the CFPB.

Are complaints against Credit Associates of Maui, LTD increasing or decreasing? ▼

Complaints against Credit Associates of Maui, LTD are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Associates of Maui, LTD's reputation grade? ▼

Credit Associates of Maui, LTD has a reputation grade of D (score: 52.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Associates of Maui, LTD respond to consumer complaints? ▼

Credit Associates of Maui, LTD has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Credit Associates of Maui, LTD operate? ▼

Credit Associates of Maui, LTD has received CFPB complaints from consumers in 4 states, with the most complaints from Hawaii (13 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.