Total CFPB complaints
64
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 64 complaints
Couch Lambert LLC — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Couch Lambert LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
22 complaints
- Written notification about debt
Written notification about debt
15 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
15 complaints
- False statements or representation 7
False statements or representation
7 complaints
D
Grade D · 55.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Couch Lambert LLC?
Couch Lambert LLC has accumulated 64 total CFPB complaints across 12 states, with 13 filed in the most recent 12 months against 51 historical complaints before that window. The trailing-12-month volume represents 20.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Louisiana with 15 and Texas with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.1/100 places Couch Lambert LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
13
20.3% of total history
Stable →
States active
12
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
55.1/100 composite
Response-quality profile
How Couch Lambert LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Couch Lambert LLC compare to its peers?
Couch Lambert LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-11 2026-03
Top Consumer Issues
Written notification about debt15 (%)
Attempts to collect debt not owed22 (%)
False statements or representation7 (%)
Took or threatened to take negative or legal action15 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 13 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
Where do complaints against Couch Lambert LLC come from?
The states where consumers have filed the most CFPB complaints against Couch Lambert LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Couch Lambert LLC
Across 12 states with at least one filing
- Louisiana
Louisiana
15 complaints
- Texas
Texas
11 complaints
- Oklahoma
Oklahoma
8 complaints
- Kansas
Kansas
7 complaints
- Mississippi
Mississippi
6 complaints
- Arkansas
Arkansas
6 complaints
- Tennessee 4
Tennessee
4 complaints
- Missouri 3
Missouri
3 complaints
Frequently Asked Questions
What is the most common complaint against Couch Lambert LLC? ▼
The most common issue consumers report about Couch Lambert LLC is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 64 complaints filed with the CFPB.
Are complaints against Couch Lambert LLC increasing or decreasing? ▼
Complaints against Couch Lambert LLC have been stable. The company received 13 complaints in the last 12 months.
What is Couch Lambert LLC's reputation grade? ▼
Couch Lambert LLC has a reputation grade of D (score: 55.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Couch Lambert LLC respond to consumer complaints? ▼
Couch Lambert LLC has a 100% timely response rate to CFPB complaints.
In how many states does Couch Lambert LLC operate? ▼
Couch Lambert LLC has received CFPB complaints from consumers in 12 states, with the most complaints from Louisiana (15 complaints).
What can I do if Couch Lambert LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Couch Lambert LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |