What do CFPB complaints reveal about Costello Sury & Rooney, P.C.?

Costello Sury & Rooney, P.C. has accumulated 3 total CFPB complaints across 1 states, with 3 filed in the most recent 12 months against 0 historical complaints before that window. The trailing-12-month volume represents 100.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Contacted you instead of your attorney", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 1 states, led by Illinois with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.7/100 places Costello Sury & Rooney, P.C. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.