Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Cornerstone Mitigation — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cornerstone Mitigation
- Communication tactics
Communication tactics
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
D
Grade D · 52.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Cornerstone Mitigation?
Cornerstone Mitigation has accumulated 6 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 17% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Texas with 1 and Illinois with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.8/100 places Cornerstone Mitigation in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
17%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
52.8/100 composite
Response-quality profile
How Cornerstone Mitigation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 16.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Cornerstone Mitigation compare to its peers?
Cornerstone Mitigation National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-01 2021-08
Top Consumer Issues
Attempts to collect debt not owed2 (%)
Communication tactics3 (%)
Improper contact or sharing of info1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
Where do complaints against Cornerstone Mitigation come from?
The states where consumers have filed the most CFPB complaints against Cornerstone Mitigation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cornerstone Mitigation
Across 6 states with at least one filing
- Texas
Texas
1 complaints
- Illinois
Illinois
1 complaints
- North Carolina
North Carolina
1 complaints
- Massachusetts
Massachusetts
1 complaints
- New Jersey
New Jersey
1 complaints
- Florida
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Cornerstone Mitigation? ▼
The most common issue consumers report about Cornerstone Mitigation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 6 complaints filed with the CFPB.
Are complaints against Cornerstone Mitigation increasing or decreasing? ▼
Complaints against Cornerstone Mitigation have been stable. The company received 0 complaints in the last 12 months.
What is Cornerstone Mitigation's reputation grade? ▼
Cornerstone Mitigation has a reputation grade of D (score: 52.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Cornerstone Mitigation respond to consumer complaints? ▼
Cornerstone Mitigation has a 17% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Cornerstone Mitigation operate? ▼
Cornerstone Mitigation has received CFPB complaints from consumers in 6 states, with the most complaints from Texas (1 complaints).
What can I do if Cornerstone Mitigation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cornerstone Mitigation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |