This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 6 complaints

Cornerstone Mediation LLC - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade D.

Complaints by issue type

What consumers report about Cornerstone Mediation LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.2/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Cornerstone Mediation LLC ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 6 all-time complaints and a 33% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
6
CFPB complaints, all-time
33%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Cornerstone Mediation LLC?

Cornerstone Mediation LLC has accumulated 6 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay". The company posts a 33% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 4 states, led by North Carolina with 2 and Texas with 2. Normalized against the full CFPB collector database, the reputation score of 58.2/100 places Cornerstone Mediation LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

6

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

4

limited footprint

Timely response rate

33%

below sla band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

D

58.2/100 composite

How does Cornerstone Mediation LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Cornerstone Mediation LLC versus the debt-collection vertical average.

Timely response within SLA 33.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Cornerstone Mediation LLC compare to its peers?

How does Cornerstone Mediation LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Cornerstone Mediation … National average
Complaints (last 12 mo)lower is better
0
3
268
Timely-response ratehigher is better
33%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2025-05

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action - 3
Communication tactics - 1
Cont'd attempts collect debt not owed - 1
Disclosure verification of debt - 1

Where do complaints against Cornerstone Mediation LLC come from?

Cornerstone Mediation LLC's own per-state count, not a national baseline.

Top states by complaints against Cornerstone Mediation LLC

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Cornerstone Mediation LLC contacts you

A grade of D signals how Cornerstone Mediation LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Cornerstone Mediation LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Cornerstone Mediation LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Cornerstone Mediation LLC? ▼

The most common issue consumers report about Cornerstone Mediation LLC is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 6 complaints filed with the CFPB.

Are complaints against Cornerstone Mediation LLC increasing or decreasing? ▼

Complaints against Cornerstone Mediation LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Cornerstone Mediation LLC's reputation grade? ▼

Cornerstone Mediation LLC has a reputation grade of D (score: 58.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cornerstone Mediation LLC respond to consumer complaints? ▼

Cornerstone Mediation LLC has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Cornerstone Mediation LLC operate? ▼

Cornerstone Mediation LLC has received CFPB complaints from consumers in 4 states, with the most complaints from North Carolina (2 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.