Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Cornerstone Mediation LLC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cornerstone Mediation LLC
- Taking/threatening an illegal action
Taking/threatening an illegal action
3 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
D
Grade D · 58.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Cornerstone Mediation LLC?
Cornerstone Mediation LLC has accumulated 6 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 33% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Texas with 2 and North Carolina with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.2/100 places Cornerstone Mediation LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
33%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
58.2/100 composite
Response-quality profile
How Cornerstone Mediation LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 33.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Cornerstone Mediation LLC compare to its peers?
Cornerstone Mediation … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-06 2015-12
Top Consumer Issues
Taking/threatening an illegal action3 (%)
Communication tactics1 (%)
Cont'd attempts collect debt not owed1 (%)
Disclosure verification of debt1 (%)
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Communication tactics | Threatened to take legal action | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against Cornerstone Mediation LLC come from?
The states where consumers have filed the most CFPB complaints against Cornerstone Mediation LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cornerstone Mediation LLC
Across 4 states with at least one filing
- Texas
Texas
2 complaints
- North Carolina
North Carolina
2 complaints
- California
California
1 complaints
- Maryland
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Cornerstone Mediation LLC? ▼
The most common issue consumers report about Cornerstone Mediation LLC is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 6 complaints filed with the CFPB.
Are complaints against Cornerstone Mediation LLC increasing or decreasing? ▼
Complaints against Cornerstone Mediation LLC have been stable. The company received 0 complaints in the last 12 months.
What is Cornerstone Mediation LLC's reputation grade? ▼
Cornerstone Mediation LLC has a reputation grade of D (score: 58.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Cornerstone Mediation LLC respond to consumer complaints? ▼
Cornerstone Mediation LLC has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Cornerstone Mediation LLC operate? ▼
Cornerstone Mediation LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Texas (2 complaints).
What can I do if Cornerstone Mediation LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cornerstone Mediation LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |