Total CFPB complaints
31
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 31 complaints
Cordoza & Wexler Recovery Services — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cordoza & Wexler Recovery Services
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- False statements or representation
False statements or representation
5 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
F
Grade F · 38.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Cordoza & Wexler Recovery Services?
Cordoza & Wexler Recovery Services has accumulated 31 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 31 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 42% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by California with 13 and Virginia with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 38.3/100 places Cordoza & Wexler Recovery Services in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
12
Distinct state filings
Timely response rate
42%
Within CFPB SLA window
Reputation grade
F
38.3/100 composite
Response-quality profile
How Cordoza & Wexler Recovery Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 41.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Cordoza & Wexler Recovery Services compare to its peers?
Cordoza & Wexler Recov… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-01 2019-05
Top Consumer Issues
Took or threatened to take negative or legal action9 (%)
False statements or representation5 (%)
Attempts to collect debt not owed9 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 7 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 5 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
Where do complaints against Cordoza & Wexler Recovery Services come from?
The states where consumers have filed the most CFPB complaints against Cordoza & Wexler Recovery Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cordoza & Wexler Recovery Services
Across 12 states with at least one filing
- California
California
13 complaints
- Virginia 3
Virginia
3 complaints
- Illinois 2
Illinois
2 complaints
- Ohio 2
Ohio
2 complaints
- New Jersey 2
New Jersey
2 complaints
- Texas 2
Texas
2 complaints
- Nevada 1
Nevada
1 complaints
- Louisiana 1
Louisiana
1 complaints
Frequently Asked Questions
What is the most common complaint against Cordoza & Wexler Recovery Services? ▼
The most common issue consumers report about Cordoza & Wexler Recovery Services is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 31 complaints filed with the CFPB.
Are complaints against Cordoza & Wexler Recovery Services increasing or decreasing? ▼
Complaints against Cordoza & Wexler Recovery Services have been stable. The company received 0 complaints in the last 12 months.
What is Cordoza & Wexler Recovery Services's reputation grade? ▼
Cordoza & Wexler Recovery Services has a reputation grade of F (score: 38.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Cordoza & Wexler Recovery Services respond to consumer complaints? ▼
Cordoza & Wexler Recovery Services has a 42% timely response rate to CFPB complaints.
In how many states does Cordoza & Wexler Recovery Services operate? ▼
Cordoza & Wexler Recovery Services has received CFPB complaints from consumers in 12 states, with the most complaints from California (13 complaints).
What can I do if Cordoza & Wexler Recovery Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cordoza & Wexler Recovery Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |