Total CFPB complaints
35
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 35 complaints
Controlled Credit Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Controlled Credit Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
17 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
B
Grade B · 69.6/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Controlled Credit Corporation?
Controlled Credit Corporation has accumulated 35 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 35 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Ohio with 28 and Kentucky with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.6/100 places Controlled Credit Corporation in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
4
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
69.6/100 composite
Response-quality profile
How Controlled Credit Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Controlled Credit Corporation compare to its peers?
Controlled Credit Corp… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-10 2025-03
Top Consumer Issues
Attempts to collect debt not owed17 (%)
Written notification about debt5 (%)
Disclosure verification of debt2 (%)
Improper contact or sharing of info2 (%)
False statements or representation2 (%)
Communication tactics2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 11 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
Where do complaints against Controlled Credit Corporation come from?
The states where consumers have filed the most CFPB complaints against Controlled Credit Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Controlled Credit Corporation
Across 4 states with at least one filing
- Ohio
Ohio
28 complaints
- Kentucky 4
Kentucky
4 complaints
- Indiana 2
Indiana
2 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Controlled Credit Corporation? ▼
The most common issue consumers report about Controlled Credit Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 35 complaints filed with the CFPB.
Are complaints against Controlled Credit Corporation increasing or decreasing? ▼
Complaints against Controlled Credit Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Controlled Credit Corporation's reputation grade? ▼
Controlled Credit Corporation has a reputation grade of B (score: 69.6/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Controlled Credit Corporation respond to consumer complaints? ▼
Controlled Credit Corporation has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Controlled Credit Corporation operate? ▼
Controlled Credit Corporation has received CFPB complaints from consumers in 4 states, with the most complaints from Ohio (28 complaints).
What can I do if Controlled Credit Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Controlled Credit Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |