Total CFPB complaints
1,258
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1,258 complaints
CONTRACT CALLERS INC — Debt Collector Complaint Profile
CFPB complaint profile across 44 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CONTRACT CALLERS INC
- Attempts to collect debt not owed
Attempts to collect debt not owed
589 complaints
- Written notification about debt
Written notification about debt
246 complaints
- False statements or representation 111
False statements or representation
111 complaints
- Took or threatened to take negative or legal action 97
Took or threatened to take negative or legal action
97 complaints
- Cont'd attempts collect debt not owed 75
Cont'd attempts collect debt not owed
75 complaints
- Communication tactics 24
Communication tactics
24 complaints
D
Grade D · 56.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about CONTRACT CALLERS INC?
CONTRACT CALLERS INC has accumulated 1,258 total CFPB complaints across 44 states, with 385 filed in the most recent 12 months against 873 historical complaints before that window. The trailing-12-month volume represents 30.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 44 states, led by Georgia with 290 and California with 156, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.6/100 places CONTRACT CALLERS INC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
385
30.6% of total history
Rising ↑
States active
44
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
D
56.6/100 composite
Response-quality profile
How CONTRACT CALLERS INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 78.6%
Share of US states + territories with at least one filed complaint against this collector.
How does CONTRACT CALLERS INC compare to its peers?
CONTRACT CALLERS INC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed589 (%)
Written notification about debt246 (%)
False statements or representation111 (%)
Took or threatened to take negative or legal action97 (%)
Cont'd attempts collect debt not owed75 (%)
Communication tactics24 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 372 |
| Attempts to collect debt not owed | Debt was result of identity theft | 149 |
| Written notification about debt | Didn't receive enough information to verify debt | 148 |
| False statements or representation | Attempted to collect wrong amount | 111 |
| Written notification about debt | Didn't receive notice of right to dispute | 98 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 97 |
| Attempts to collect debt not owed | Debt was paid | 68 |
| Cont'd attempts collect debt not owed | Debt is not mine | 54 |
| Communication tactics | Frequent or repeated calls | 24 |
| Cont'd attempts collect debt not owed | Debt was paid | 21 |
Where do complaints against CONTRACT CALLERS INC come from?
The states where consumers have filed the most CFPB complaints against CONTRACT CALLERS INC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CONTRACT CALLERS INC
Across 44 states with at least one filing
- Georgia
Georgia
290 complaints
- California
California
156 complaints
- Illinois
Illinois
126 complaints
- Texas 90
Texas
90 complaints
- Virginia 88
Virginia
88 complaints
- New Jersey 66
New Jersey
66 complaints
- New York 57
New York
57 complaints
- Florida 54
Florida
54 complaints
Frequently Asked Questions
What is the most common complaint against CONTRACT CALLERS INC? ▼
The most common issue consumers report about CONTRACT CALLERS INC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,258 complaints filed with the CFPB.
Are complaints against CONTRACT CALLERS INC increasing or decreasing? ▼
Complaints against CONTRACT CALLERS INC are rising. The company received 385 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CONTRACT CALLERS INC's reputation grade? ▼
CONTRACT CALLERS INC has a reputation grade of D (score: 56.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does CONTRACT CALLERS INC respond to consumer complaints? ▼
CONTRACT CALLERS INC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does CONTRACT CALLERS INC operate? ▼
CONTRACT CALLERS INC has received CFPB complaints from consumers in 44 states, with the most complaints from Georgia (290 complaints).
What can I do if CONTRACT CALLERS INC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CONTRACT CALLERS INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |