Total CFPB complaints
50
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 50 complaints
Continental Central Credit, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Continental Central Credit, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- False statements or representation
False statements or representation
10 complaints
- Disclosure verification of debt
Disclosure verification of debt
10 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
7 complaints
- Communication tactics 4
Communication tactics
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
C
Grade C · 62.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Continental Central Credit, Inc.?
Continental Central Credit, Inc. has accumulated 50 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by California with 14 and New Mexico with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.9/100 places Continental Central Credit, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
19
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
C
62.9/100 composite
Response-quality profile
How Continental Central Credit, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Continental Central Credit, Inc. compare to its peers?
Continental Central Cr… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-10 2021-06
Top Consumer Issues
False statements or representation10 (%)
Disclosure verification of debt10 (%)
Attempts to collect debt not owed11 (%)
Communication tactics4 (%)
Cont'd attempts collect debt not owed7 (%)
Written notification about debt2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 10 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
Where do complaints against Continental Central Credit, Inc. come from?
The states where consumers have filed the most CFPB complaints against Continental Central Credit, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Continental Central Credit, Inc.
Across 19 states with at least one filing
- California
California
14 complaints
- New Mexico 5
New Mexico
5 complaints
- Maryland 4
Maryland
4 complaints
- Florida 4
Florida
4 complaints
- Virginia 3
Virginia
3 complaints
- New Jersey 2
New Jersey
2 complaints
- New York 2
New York
2 complaints
- Kansas 2
Kansas
2 complaints
Frequently Asked Questions
What is the most common complaint against Continental Central Credit, Inc.? ▼
The most common issue consumers report about Continental Central Credit, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 50 complaints filed with the CFPB.
Are complaints against Continental Central Credit, Inc. increasing or decreasing? ▼
Complaints against Continental Central Credit, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Continental Central Credit, Inc.'s reputation grade? ▼
Continental Central Credit, Inc. has a reputation grade of C (score: 62.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Continental Central Credit, Inc. respond to consumer complaints? ▼
Continental Central Credit, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Continental Central Credit, Inc. operate? ▼
Continental Central Credit, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from California (14 complaints).
What can I do if Continental Central Credit, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Continental Central Credit, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |