Total CFPB complaints
39
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 39 complaints
Consumer Legal Group, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Consumer Legal Group, P.C.
- Didn't provide services promised
Didn't provide services promised
27 complaints
- Confusing or misleading advertising or marketing 5
Confusing or misleading advertising or marketing
5 complaints
- Confusing or missing disclosures 3
Confusing or missing disclosures
3 complaints
- Problem with customer service 2
Problem with customer service
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
F
Grade F · 47.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Consumer Legal Group, P.C.?
Consumer Legal Group, P.C. has accumulated 39 total CFPB complaints across 21 states, with 19 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 48.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 72% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 21 states, led by California with 6 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 47.5/100 places Consumer Legal Group, P.C. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
19
48.7% of total history
Rising ↑
States active
21
Distinct state filings
Timely response rate
72%
Within CFPB SLA window
Reputation grade
F
47.5/100 composite
Response-quality profile
How Consumer Legal Group, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 71.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 37.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Consumer Legal Group, P.C. compare to its peers?
Consumer Legal Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-08 2026-02
Top Consumer Issues
Didn't provide services promised27 (%)
Confusing or misleading advertising or marketing5 (%)
Confusing or missing disclosures3 (%)
Problem with customer service2 (%)
False statements or representation2 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 27 |
| Confusing or misleading advertising or marketing | — | 5 |
| Confusing or missing disclosures | — | 3 |
| Problem with customer service | — | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
Where do complaints against Consumer Legal Group, P.C. come from?
The states where consumers have filed the most CFPB complaints against Consumer Legal Group, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Consumer Legal Group, P.C.
Across 21 states with at least one filing
- California
California
6 complaints
- Texas
Texas
3 complaints
- Washington
Washington
3 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Arizona 2
Arizona
2 complaints
- Michigan 2
Michigan
2 complaints
- Oregon 2
Oregon
2 complaints
- Virginia 2
Virginia
2 complaints
Frequently Asked Questions
What is the most common complaint against Consumer Legal Group, P.C.? ▼
The most common issue consumers report about Consumer Legal Group, P.C. is "Didn't provide services promised". This is based on 39 complaints filed with the CFPB.
Are complaints against Consumer Legal Group, P.C. increasing or decreasing? ▼
Complaints against Consumer Legal Group, P.C. are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Consumer Legal Group, P.C.'s reputation grade? ▼
Consumer Legal Group, P.C. has a reputation grade of F (score: 47.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Consumer Legal Group, P.C. respond to consumer complaints? ▼
Consumer Legal Group, P.C. has a 72% timely response rate to CFPB complaints.
In how many states does Consumer Legal Group, P.C. operate? ▼
Consumer Legal Group, P.C. has received CFPB complaints from consumers in 21 states, with the most complaints from California (6 complaints).
What can I do if Consumer Legal Group, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consumer Legal Group, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |