This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 29 complaints

Consumer Financial Services Solutions, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade F.

Complaints by issue type

What consumers report about Consumer Financial Services Solutions, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 42.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Consumer Financial Services Solutions, Inc. ranks ahead of 6% of the 5,283 collectors PlainCollector grades - 94% keep a cleaner CFPB record, on 29 all-time complaints and a 77% timely-response rate.

6th pct
reputation rank of 5,283 graded collectors
29
CFPB complaints, all-time
77%
answered inside the CFPB window
19
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Consumer Financial Services Solutions, Inc.?

Consumer Financial Services Solutions, Inc. has accumulated 29 total CFPB complaints across 11 states, with 19 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 65.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "False statements or representation". The company posts a 77% timely-response rate.

Complaints have been recorded across 11 states, led by New York with 7 and California with 4. Normalized against the full CFPB collector database, the reputation score of 42.9/100 places Consumer Financial Services Solutions, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

29

low-volume (CCDB)

Last 12 months

19

65.5% of all-time complaints

Rising ↑

States active

11

regional footprint

Timely response rate

77%

acceptable band

Reputation grade

F

42.9/100 composite

How does Consumer Financial Services Solutions, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

43 Bottom 6% higher than 6% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Consumer Financial Services Solutions, Inc. versus the debt-collection vertical average.

Timely response within SLA 76.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Consumer Financial Services Solutions, Inc. compare to its peers?

How does Consumer Financial Services Solutions, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Consumer Financial Ser… National average
Complaints (last 12 mo)lower is better
19
3
268
Timely-response ratehigher is better
77%
97%
91%
Consumer-dispute ratelower is better
0%
33%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-07 2022-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation - 10
Took or threatened to take negative or legal action - 7
Attempts to collect debt not owed - 6
Written notification about debt - 5
Communication tactics - 1

Where do complaints against Consumer Financial Services Solutions, Inc. come from?

Consumer Financial Services Solutions, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Consumer Financial Services Solutions, Inc.

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Consumer Financial Services Solutions, Inc. contacts you

A grade of F signals how Consumer Financial Services Solutions, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Consumer Financial Services Solutions, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Consumer Financial Services Solutions, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Consumer Financial Services Solutions, Inc.? ▼

The most common issue consumers report about Consumer Financial Services Solutions, Inc. is "False statements or representation". This is based on 29 complaints filed with the CFPB.

Are complaints against Consumer Financial Services Solutions, Inc. increasing or decreasing? ▼

Complaints against Consumer Financial Services Solutions, Inc. are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Consumer Financial Services Solutions, Inc.'s reputation grade? ▼

Consumer Financial Services Solutions, Inc. has a reputation grade of F (score: 42.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Consumer Financial Services Solutions, Inc. respond to consumer complaints? ▼

Consumer Financial Services Solutions, Inc. has a 77% timely response rate to CFPB complaints.

In how many states does Consumer Financial Services Solutions, Inc. operate? ▼

Consumer Financial Services Solutions, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from New York (7 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.