This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 349 complaints

Consumer Collection Management. Inc - Debt Collector Complaint Profile

CFPB complaint profile across 29 states, reputation grade F.

Complaints by issue type

What consumers report about Consumer Collection Management. Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.8/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Consumer Collection Management. Inc ranks ahead of 18% of the 5,283 collectors PlainCollector grades - 82% keep a cleaner CFPB record, on 349 all-time complaints and a 74% timely-response rate.

18th pct
reputation rank of 5,283 graded collectors
349
CFPB complaints, all-time
74%
answered inside the CFPB window
82
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Consumer Collection Management. Inc?

Consumer Collection Management. Inc has accumulated 349 total CFPB complaints across 29 states, with 82 filed in the most recent 12 months against 267 historical complaints before that window. The trailing-12-month volume represents 23.5% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 74% timely-response rate against a 6% consumer-dispute-after-response rate.

Complaints have been recorded across 29 states, led by Missouri with 135 and Illinois with 66. Normalized against the full CFPB collector database, the reputation score of 51.8/100 places Consumer Collection Management. Inc in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

349

mid-volume (CCDB)

Last 12 months

82

23.5% of all-time complaints

Stable →

States active

29

multi-region footprint

Timely response rate

74%

below sla band

Consumer disputes

6%

low (vertical avg ~19%)

Reputation grade

F

51.8/100 composite

How does Consumer Collection Management. Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 18% higher than 18% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Consumer Collection Management. Inc versus the debt-collection vertical average.

Timely response within SLA 73.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 6.4%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 51.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Consumer Collection Management. Inc compare to its peers?

How does Consumer Collection Management. Inc compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Consumer Collection Ma… National average
Complaints (last 12 mo)lower is better
82
101
268
Timely-response ratehigher is better
74%
97%
91%
Consumer-dispute ratelower is better
6%
26%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 125
Written notification about debt - 79
False statements or representation - 50
Took or threatened to take negative or legal action - 28
Cont'd attempts collect debt not owed - 22
Communication tactics - 21
Disclosure verification of debt - 8
Improper contact or sharing of info - 6
Threatened to contact someone or share information improperly - 4
Taking/threatening an illegal action - 4

Where do complaints against Consumer Collection Management. Inc come from?

Consumer Collection Management. Inc's own per-state count, not a national baseline.

Top states by complaints against Consumer Collection Management. Inc

Across 29 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Consumer Collection Management. Inc contacts you

A grade of F signals how Consumer Collection Management. Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Consumer Collection Management. Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Consumer Collection Management. Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Consumer Collection Management. Inc? ▼

The most common issue consumers report about Consumer Collection Management. Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 349 complaints filed with the CFPB.

Are complaints against Consumer Collection Management. Inc increasing or decreasing? ▼

Complaints against Consumer Collection Management. Inc have been stable. The company received 82 complaints in the last 12 months.

What is Consumer Collection Management. Inc's reputation grade? ▼

Consumer Collection Management. Inc has a reputation grade of F (score: 51.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Consumer Collection Management. Inc respond to consumer complaints? ▼

Consumer Collection Management. Inc has a 74% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.

In how many states does Consumer Collection Management. Inc operate? ▼

Consumer Collection Management. Inc has received CFPB complaints from consumers in 29 states, with the most complaints from Missouri (135 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.