Total CFPB complaints
3
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3 complaints
Consumer Collection Advocates — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Consumer Collection Advocates
- Improper contact or sharing of info
Improper contact or sharing of info
1 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
1 complaints
C
Grade C · 64.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Consumer Collection Advocates?
Consumer Collection Advocates has accumulated 3 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Improper contact or sharing of info", narrowing to "Talked to a third party about my debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 33% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Vermont with 1 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.7/100 places Consumer Collection Advocates in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
33%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
64.7/100 composite
Response-quality profile
How Consumer Collection Advocates performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 33.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Consumer Collection Advocates compare to its peers?
Consumer Collection Ad… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2022-03
Top Consumer Issues
Improper contact or sharing of info1 (%)
Attempts to collect debt not owed1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Improper contact or sharing of info — Talked to a third party about my debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against Consumer Collection Advocates come from?
The states where consumers have filed the most CFPB complaints against Consumer Collection Advocates. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Consumer Collection Advocates
Across 3 states with at least one filing
- Vermont
Vermont
1 complaints
- Florida
Florida
1 complaints
- Alaska
Alaska
1 complaints
Frequently Asked Questions
What is the most common complaint against Consumer Collection Advocates? ▼
The most common issue consumers report about Consumer Collection Advocates is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 3 complaints filed with the CFPB.
Are complaints against Consumer Collection Advocates increasing or decreasing? ▼
Complaints against Consumer Collection Advocates have been stable. The company received 0 complaints in the last 12 months.
What is Consumer Collection Advocates's reputation grade? ▼
Consumer Collection Advocates has a reputation grade of C (score: 64.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Consumer Collection Advocates respond to consumer complaints? ▼
Consumer Collection Advocates has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Consumer Collection Advocates operate? ▼
Consumer Collection Advocates has received CFPB complaints from consumers in 3 states, with the most complaints from Vermont (1 complaints).
What can I do if Consumer Collection Advocates is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consumer Collection Advocates violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |