Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Consumer Asset Management (Texas) — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Consumer Asset Management (Texas)
- Taking/threatening an illegal action
Taking/threatening an illegal action
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Communication tactics
Communication tactics
3 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
B
Grade B · 67.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Consumer Asset Management (Texas)?
Consumer Asset Management (Texas) has accumulated 18 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 83% timely-response rate against a 6% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Texas with 5 and New York with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.3/100 places Consumer Asset Management (Texas) in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
83%
Within CFPB SLA window
Consumer disputes
6%
After company response
Reputation grade
B
67.3/100 composite
Response-quality profile
How Consumer Asset Management (Texas) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 83.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 11.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Consumer Asset Management (Texas) compare to its peers?
Consumer Asset Managem… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2020-08
Top Consumer Issues
Taking/threatening an illegal action5 (%)
Cont'd attempts collect debt not owed4 (%)
Communication tactics3 (%)
Improper contact or sharing of info1 (%)
Threatened to contact someone or share information improperly1 (%)
False statements or representation1 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
Where do complaints against Consumer Asset Management (Texas) come from?
The states where consumers have filed the most CFPB complaints against Consumer Asset Management (Texas). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Consumer Asset Management (Texas)
Across 10 states with at least one filing
- Texas
Texas
5 complaints
- New York
New York
3 complaints
- Florida
Florida
2 complaints
- Arizona
Arizona
2 complaints
- Missouri 1
Missouri
1 complaints
- Illinois 1
Illinois
1 complaints
- Ohio 1
Ohio
1 complaints
- Tennessee 1
Tennessee
1 complaints
Frequently Asked Questions
What is the most common complaint against Consumer Asset Management (Texas)? ▼
The most common issue consumers report about Consumer Asset Management (Texas) is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 18 complaints filed with the CFPB.
Are complaints against Consumer Asset Management (Texas) increasing or decreasing? ▼
Complaints against Consumer Asset Management (Texas) have been stable. The company received 0 complaints in the last 12 months.
What is Consumer Asset Management (Texas)'s reputation grade? ▼
Consumer Asset Management (Texas) has a reputation grade of B (score: 67.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Consumer Asset Management (Texas) respond to consumer complaints? ▼
Consumer Asset Management (Texas) has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.
In how many states does Consumer Asset Management (Texas) operate? ▼
Consumer Asset Management (Texas) has received CFPB complaints from consumers in 10 states, with the most complaints from Texas (5 complaints).
What can I do if Consumer Asset Management (Texas) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consumer Asset Management (Texas) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |