This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 18 complaints

Consuegra & Duffy, P.L.L.C. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Consuegra & Duffy, P.L.L.C.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 62.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Consuegra & Duffy, P.L.L.C.?

Consuegra & Duffy, P.L.L.C. has accumulated 18 total CFPB complaints across 2 states, with 7 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 38.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by Florida with 16 and Colorado with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.0/100 places Consuegra & Duffy, P.L.L.C. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

18

All-time across CCDB intake

Last 12 months

7

38.9% of total history

Rising ↑

States active

2

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

C

62.0/100 composite

Response-quality profile

How Consuegra & Duffy, P.L.L.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Consuegra & Duffy, P.L.L.C. compare to its peers?

How does Consuegra & Duffy, P.L.L.C. compare? Versus a peer and the national average across 60+ high-volume collectors
Consuegra & Duffy, P.L… National average
Complaints (last 12 mo)lower is better
7
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-11 2026-02

Top Consumer Issues

Attempts to collect debt not owed6 (%)
Took or threatened to take negative or legal action7 (%)
False statements or representation2 (%)
Written notification about debt2 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 4
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 3
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
Took or threatened to take negative or legal action Seized or attempted to seize your property 2
False statements or representation Attempted to collect wrong amount 1
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 1
Written notification about debt Didn't receive enough information to verify debt 1
Attempts to collect debt not owed Debt was result of identity theft 1
False statements or representation Impersonated attorney, law enforcement, or government official 1
Written notification about debt Didn't receive notice of right to dispute 1

Where do complaints against Consuegra & Duffy, P.L.L.C. come from?

The states where consumers have filed the most CFPB complaints against Consuegra & Duffy, P.L.L.C.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Consuegra & Duffy, P.L.L.C.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Consuegra & Duffy, P.L.L.C.?

The most common issue consumers report about Consuegra & Duffy, P.L.L.C. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 18 complaints filed with the CFPB.

Are complaints against Consuegra & Duffy, P.L.L.C. increasing or decreasing?

Complaints against Consuegra & Duffy, P.L.L.C. are rising. The company received 7 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Consuegra & Duffy, P.L.L.C.'s reputation grade?

Consuegra & Duffy, P.L.L.C. has a reputation grade of C (score: 62.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Consuegra & Duffy, P.L.L.C. respond to consumer complaints?

Consuegra & Duffy, P.L.L.C. has a 100% timely response rate to CFPB complaints.

In how many states does Consuegra & Duffy, P.L.L.C. operate?

Consuegra & Duffy, P.L.L.C. has received CFPB complaints from consumers in 2 states, with the most complaints from Florida (16 complaints).

What can I do if Consuegra & Duffy, P.L.L.C. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consuegra & Duffy, P.L.L.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial