Total CFPB complaints
94
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 94 complaints
Consolidated Recovery Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Consolidated Recovery Group, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
42 complaints
- Written notification about debt
Written notification about debt
21 complaints
- Cont'd attempts collect debt not owed 11
Cont'd attempts collect debt not owed
11 complaints
- Took or threatened to take negative or legal action 6
Took or threatened to take negative or legal action
6 complaints
- False statements or representation 4
False statements or representation
4 complaints
D
Grade D · 54.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Consolidated Recovery Group, LLC?
Consolidated Recovery Group, LLC has accumulated 94 total CFPB complaints across 31 states, with 9 filed in the most recent 12 months against 85 historical complaints before that window. The trailing-12-month volume represents 9.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 43% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by Florida with 12 and Georgia with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.6/100 places Consolidated Recovery Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
9
9.6% of total history
Falling ↓
States active
31
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
43%
After company response
Reputation grade
D
54.6/100 composite
Response-quality profile
How Consolidated Recovery Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 85.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Consolidated Recovery Group, LLC compare to its peers?
Consolidated Recovery … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-08 2025-12
Top Consumer Issues
Attempts to collect debt not owed42 (%)
Written notification about debt21 (%)
Cont'd attempts collect debt not owed11 (%)
Took or threatened to take negative or legal action6 (%)
False statements or representation4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 27 |
| Attempts to collect debt not owed | Debt was result of identity theft | 15 |
| Written notification about debt | Didn't receive enough information to verify debt | 13 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 5 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 3 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 2 |
Where do complaints against Consolidated Recovery Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Consolidated Recovery Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Consolidated Recovery Group, LLC
Across 31 states with at least one filing
- Florida
Florida
12 complaints
- Georgia
Georgia
11 complaints
- Texas
Texas
11 complaints
- California
California
8 complaints
- Colorado
Colorado
6 complaints
- New York
New York
5 complaints
- Indiana 4
Indiana
4 complaints
- Washington 4
Washington
4 complaints
Frequently Asked Questions
What is the most common complaint against Consolidated Recovery Group, LLC? ▼
The most common issue consumers report about Consolidated Recovery Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 94 complaints filed with the CFPB.
Are complaints against Consolidated Recovery Group, LLC increasing or decreasing? ▼
Complaints against Consolidated Recovery Group, LLC are falling. The company received 9 complaints in the last 12 months, showing improvement over prior periods.
What is Consolidated Recovery Group, LLC's reputation grade? ▼
Consolidated Recovery Group, LLC has a reputation grade of D (score: 54.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Consolidated Recovery Group, LLC respond to consumer complaints? ▼
Consolidated Recovery Group, LLC has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 43% of cases.
In how many states does Consolidated Recovery Group, LLC operate? ▼
Consolidated Recovery Group, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from Florida (12 complaints).
What can I do if Consolidated Recovery Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consolidated Recovery Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |