Total CFPB complaints
53
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 53 complaints
Consolidated Management Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Consolidated Management Group, LLC
- Communication tactics
Communication tactics
16 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
9 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Taking/threatening an illegal action 3
Taking/threatening an illegal action
3 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
D
Grade D · 54.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Consolidated Management Group, LLC?
Consolidated Management Group, LLC has accumulated 53 total CFPB complaints across 20 states, with 2 filed in the most recent 12 months against 51 historical complaints before that window. The trailing-12-month volume represents 3.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 79% timely-response rate against a 26% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Texas with 15 and California with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.6/100 places Consolidated Management Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
3.8% of total history
Rising ↑
States active
20
Distinct state filings
Timely response rate
79%
Within CFPB SLA window
Consumer disputes
26%
After company response
Reputation grade
D
54.6/100 composite
Response-quality profile
How Consolidated Management Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 79.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 52.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Consolidated Management Group, LLC compare to its peers?
Consolidated Managemen… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2025-12
Top Consumer Issues
Communication tactics16 (%)
Improper contact or sharing of info9 (%)
Disclosure verification of debt3 (%)
Attempts to collect debt not owed3 (%)
Taking/threatening an illegal action3 (%)
Cont'd attempts collect debt not owed3 (%)
False statements or representation2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Improper contact or sharing of info | Talked to a third party about my debt | 7 |
| Communication tactics | Threatened to take legal action | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| False statements or representation | Indicated committed crime not paying | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
Where do complaints against Consolidated Management Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Consolidated Management Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Consolidated Management Group, LLC
Across 20 states with at least one filing
- Texas
Texas
15 complaints
- California
California
6 complaints
- Wisconsin 3
Wisconsin
3 complaints
- New Mexico 3
New Mexico
3 complaints
- Tennessee 3
Tennessee
3 complaints
- Missouri 2
Missouri
2 complaints
- Nevada 2
Nevada
2 complaints
- Louisiana 2
Louisiana
2 complaints
Frequently Asked Questions
What is the most common complaint against Consolidated Management Group, LLC? ▼
The most common issue consumers report about Consolidated Management Group, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 53 complaints filed with the CFPB.
Are complaints against Consolidated Management Group, LLC increasing or decreasing? ▼
Complaints against Consolidated Management Group, LLC are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Consolidated Management Group, LLC's reputation grade? ▼
Consolidated Management Group, LLC has a reputation grade of D (score: 54.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Consolidated Management Group, LLC respond to consumer complaints? ▼
Consolidated Management Group, LLC has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.
In how many states does Consolidated Management Group, LLC operate? ▼
Consolidated Management Group, LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Texas (15 complaints).
What can I do if Consolidated Management Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Consolidated Management Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |