This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 101 complaints

Concord Resolution Inc (Closed) - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade F.

Complaints by issue type

What consumers report about Concord Resolution Inc (Closed)

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 36.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Concord Resolution Inc (Closed) ranks ahead of 2% of the 5,283 collectors PlainCollector grades - 98% keep a cleaner CFPB record, on 101 all-time complaints and a 29% timely-response rate.

2nd pct
reputation rank of 5,283 graded collectors
101
CFPB complaints, all-time
29%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Concord Resolution Inc (Closed)?

Concord Resolution Inc (Closed) has accumulated 101 total CFPB complaints across 30 states, with 0 filed in the most recent 12 months against 101 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine". The company posts a 29% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 30 states, led by California with 18 and Florida with 10. Normalized against the full CFPB collector database, the reputation score of 36.9/100 places Concord Resolution Inc (Closed) in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

101

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

30

multi-region footprint

Timely response rate

29%

below sla band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

F

36.9/100 composite

How does Concord Resolution Inc (Closed)'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

37 Bottom 2% higher than 2% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Concord Resolution Inc (Closed) versus the debt-collection vertical average.

Timely response within SLA 29.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 16.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 53.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Concord Resolution Inc (Closed) compare to its peers?

How does Concord Resolution Inc (Closed) compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Concord Resolution Inc… National average
Complaints (last 12 mo)lower is better
0
18
268
Timely-response ratehigher is better
29%
93%
91%
Consumer-dispute ratelower is better
17%
38%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-09 2025-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 60
Communication tactics - 14
Taking/threatening an illegal action - 14
False statements or representation - 6
Disclosure verification of debt - 6
Improper contact or sharing of info - 1

Where do complaints against Concord Resolution Inc (Closed) come from?

Concord Resolution Inc (Closed)'s own per-state count, not a national baseline.

Top states by complaints against Concord Resolution Inc (Closed)

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Concord Resolution Inc (Closed) contacts you

A grade of F signals how Concord Resolution Inc (Closed)'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Concord Resolution Inc (Closed) and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Concord Resolution Inc (Closed) ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Concord Resolution Inc (Closed)? ▼

The most common issue consumers report about Concord Resolution Inc (Closed) is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 101 complaints filed with the CFPB.

Are complaints against Concord Resolution Inc (Closed) increasing or decreasing? ▼

Complaints against Concord Resolution Inc (Closed) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Concord Resolution Inc (Closed)'s reputation grade? ▼

Concord Resolution Inc (Closed) has a reputation grade of F (score: 36.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Concord Resolution Inc (Closed) respond to consumer complaints? ▼

Concord Resolution Inc (Closed) has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Concord Resolution Inc (Closed) operate? ▼

Concord Resolution Inc (Closed) has received CFPB complaints from consumers in 30 states, with the most complaints from California (18 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.