Total CFPB complaints
77
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 77 complaints
Concentric Receivables Management, Ltd. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Concentric Receivables Management, Ltd.
- Communication tactics
Communication tactics
16 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
11 complaints
- Disclosure verification of debt
Disclosure verification of debt
11 complaints
- False statements or representation 3
False statements or representation
3 complaints
D
Grade D · 56.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Concentric Receivables Management, Ltd.?
Concentric Receivables Management, Ltd. has accumulated 77 total CFPB complaints across 7 states, with 1 filed in the most recent 12 months against 76 historical complaints before that window. The trailing-12-month volume represents 1.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "You told them to stop contacting you, but they keep trying", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 31% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Texas with 64 and Florida with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.9/100 places Concentric Receivables Management, Ltd. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
1.3% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
31%
After company response
Reputation grade
D
56.9/100 composite
Response-quality profile
How Concentric Receivables Management, Ltd. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 61.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Concentric Receivables Management, Ltd. compare to its peers?
Concentric Receivables… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-04 2025-10
Top Consumer Issues
Communication tactics16 (%)
Attempts to collect debt not owed14 (%)
Written notification about debt11 (%)
Cont'd attempts collect debt not owed11 (%)
Disclosure verification of debt11 (%)
False statements or representation3 (%)
Most common issue: Communication tactics — You told them to stop contacting you, but they keep trying
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | You told them to stop contacting you, but they keep trying | 16 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
| Disclosure verification of debt | Right to dispute notice not received | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| False statements or representation | Attempted to collect wrong amount | 3 |
Where do complaints against Concentric Receivables Management, Ltd. come from?
The states where consumers have filed the most CFPB complaints against Concentric Receivables Management, Ltd.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Concentric Receivables Management, Ltd.
Across 7 states with at least one filing
- Texas
Texas
64 complaints
- Florida 8
Florida
8 complaints
- Michigan 1
Michigan
1 complaints
- New York 1
New York
1 complaints
- Wyoming 1
Wyoming
1 complaints
- Ohio 1
Ohio
1 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Concentric Receivables Management, Ltd.? ▼
The most common issue consumers report about Concentric Receivables Management, Ltd. is "Communication tactics", specifically "You told them to stop contacting you, but they keep trying". This is based on 77 complaints filed with the CFPB.
Are complaints against Concentric Receivables Management, Ltd. increasing or decreasing? ▼
Complaints against Concentric Receivables Management, Ltd. have been stable. The company received 1 complaints in the last 12 months.
What is Concentric Receivables Management, Ltd.'s reputation grade? ▼
Concentric Receivables Management, Ltd. has a reputation grade of D (score: 56.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Concentric Receivables Management, Ltd. respond to consumer complaints? ▼
Concentric Receivables Management, Ltd. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.
In how many states does Concentric Receivables Management, Ltd. operate? ▼
Concentric Receivables Management, Ltd. has received CFPB complaints from consumers in 7 states, with the most complaints from Texas (64 complaints).
What can I do if Concentric Receivables Management, Ltd. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Concentric Receivables Management, Ltd. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |