Total CFPB complaints
208
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 208 complaints
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) — Debt Collector Complaint Profile
CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
43 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
25 complaints
- Disclosure verification of debt
Disclosure verification of debt
23 complaints
- Written notification about debt
Written notification about debt
22 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
20 complaints
- False statements or representation 14
False statements or representation
14 complaints
D
Grade D · 58.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)?
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) has accumulated 208 total CFPB complaints across 37 states, with 4 filed in the most recent 12 months against 204 historical complaints before that window. The trailing-12-month volume represents 1.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 37 states, led by California with 24 and Florida with 24, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
1.9% of total history
Rising ↑
States active
37
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
D
58.7/100 composite
Response-quality profile
How Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 38.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 66.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) compare to its peers?
Community Loan Servici… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-02 2026-03
Top Consumer Issues
Disclosure verification of debt23 (%)
Written notification about debt22 (%)
Took or threatened to take negative or legal action20 (%)
Cont'd attempts collect debt not owed43 (%)
Attempts to collect debt not owed25 (%)
False statements or representation14 (%)
Taking/threatening an illegal action8 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 23 |
| Written notification about debt | Didn't receive enough information to verify debt | 22 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 20 |
| Cont'd attempts collect debt not owed | Debt is not mine | 19 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 18 |
| Attempts to collect debt not owed | Debt is not yours | 14 |
| False statements or representation | Attempted to collect wrong amount | 14 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 8 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
Where do complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) come from?
The states where consumers have filed the most CFPB complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)
Across 37 states with at least one filing
- California
California
24 complaints
- Florida
Florida
24 complaints
- Illinois
Illinois
15 complaints
- Georgia
Georgia
14 complaints
- New Jersey
New Jersey
13 complaints
- Texas
Texas
11 complaints
- Pennsylvania
Pennsylvania
11 complaints
- Maryland 9
Maryland
9 complaints
Frequently Asked Questions
What is the most common complaint against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)? ▼
The most common issue consumers report about Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 208 complaints filed with the CFPB.
Are complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) increasing or decreasing? ▼
Complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)'s reputation grade? ▼
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) respond to consumer complaints? ▼
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) operate? ▼
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) has received CFPB complaints from consumers in 37 states, with the most complaints from California (24 complaints).
What can I do if Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |