Total CFPB complaints
61
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 61 complaints
Commonwealth Health Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Commonwealth Health Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
30 complaints
- Written notification about debt 10
Written notification about debt
10 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 66.1/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Commonwealth Health Corporation?
Commonwealth Health Corporation has accumulated 61 total CFPB complaints across 13 states, with 14 filed in the most recent 12 months against 47 historical complaints before that window. The trailing-12-month volume represents 23.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Kentucky with 43 and Tennessee with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.1/100 places Commonwealth Health Corporation in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
14
23.0% of total history
Rising ↑
States active
13
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
66.1/100 composite
Response-quality profile
How Commonwealth Health Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Commonwealth Health Corporation compare to its peers?
Commonwealth Health Co… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-04 2026-02
Top Consumer Issues
Attempts to collect debt not owed30 (%)
Written notification about debt10 (%)
Took or threatened to take negative or legal action9 (%)
Threatened to contact someone or share information improperly2 (%)
False statements or representation2 (%)
Communication tactics1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 15 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against Commonwealth Health Corporation come from?
The states where consumers have filed the most CFPB complaints against Commonwealth Health Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Commonwealth Health Corporation
Across 13 states with at least one filing
- Kentucky
Kentucky
43 complaints
- Tennessee 4
Tennessee
4 complaints
- Indiana 2
Indiana
2 complaints
- Florida 2
Florida
2 complaints
- Ohio 2
Ohio
2 complaints
- Washington 1
Washington
1 complaints
- Louisiana 1
Louisiana
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Commonwealth Health Corporation? ▼
The most common issue consumers report about Commonwealth Health Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 61 complaints filed with the CFPB.
Are complaints against Commonwealth Health Corporation increasing or decreasing? ▼
Complaints against Commonwealth Health Corporation are rising. The company received 14 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Commonwealth Health Corporation's reputation grade? ▼
Commonwealth Health Corporation has a reputation grade of B (score: 66.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Commonwealth Health Corporation respond to consumer complaints? ▼
Commonwealth Health Corporation has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Commonwealth Health Corporation operate? ▼
Commonwealth Health Corporation has received CFPB complaints from consumers in 13 states, with the most complaints from Kentucky (43 complaints).
What can I do if Commonwealth Health Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Commonwealth Health Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |