This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 3,568 complaints

Commonwealth Financial Systems, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade F.

Complaints by issue type

What consumers report about Commonwealth Financial Systems, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.0/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Commonwealth Financial Systems, Inc. ranks ahead of 16% of the 5,283 collectors PlainCollector grades - 84% keep a cleaner CFPB record, on 3,568 all-time complaints and a 95% timely-response rate.

16th pct
reputation rank of 5,283 graded collectors
3,568
CFPB complaints, all-time
95%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Commonwealth Financial Systems, Inc.?

Commonwealth Financial Systems, Inc. has accumulated 3,568 total CFPB complaints across 52 states, with 0 filed in the most recent 12 months against 3,568 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 95% timely-response rate against a 31% consumer-dispute-after-response rate.

Complaints have been recorded across 52 states, led by Florida with 843 and Texas with 718. Normalized against the full CFPB collector database, the reputation score of 51.0/100 places Commonwealth Financial Systems, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

3,568

high-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

52

nationwide footprint

Timely response rate

95%

excellent band

Consumer disputes

31%

high (vertical avg ~19%)

Reputation grade

F

51.0/100 composite

How does Commonwealth Financial Systems, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

51 Bottom 16% higher than 16% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Commonwealth Financial Systems, Inc. versus the debt-collection vertical average.

Timely response within SLA 95.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 31.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 92.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Commonwealth Financial Systems, Inc. compare to its peers?

How does Commonwealth Financial Systems, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Commonwealth Financial… National average
Complaints (last 12 mo)lower is better
0
1,072
268
Timely-response ratehigher is better
95%
98%
91%
Consumer-dispute ratelower is better
31%
32%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 1,333
Written notification about debt - 780
Cont'd attempts collect debt not owed - 586
Disclosure verification of debt - 288
False statements or representation - 225
Took or threatened to take negative or legal action - 151
Communication tactics - 144
Improper contact or sharing of info - 27
Taking/threatening an illegal action - 19
Threatened to contact someone or share information improperly - 15

Where do complaints against Commonwealth Financial Systems, Inc. come from?

Commonwealth Financial Systems, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Commonwealth Financial Systems, Inc.

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Commonwealth Financial Systems, Inc. contacts you

A grade of F signals how Commonwealth Financial Systems, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Commonwealth Financial Systems, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Commonwealth Financial Systems, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Commonwealth Financial Systems, Inc.? ▼

The most common issue consumers report about Commonwealth Financial Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3,568 complaints filed with the CFPB.

Are complaints against Commonwealth Financial Systems, Inc. increasing or decreasing? ▼

Complaints against Commonwealth Financial Systems, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Commonwealth Financial Systems, Inc.'s reputation grade? ▼

Commonwealth Financial Systems, Inc. has a reputation grade of F (score: 51.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Commonwealth Financial Systems, Inc. respond to consumer complaints? ▼

Commonwealth Financial Systems, Inc. has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.

In how many states does Commonwealth Financial Systems, Inc. operate? ▼

Commonwealth Financial Systems, Inc. has received CFPB complaints from consumers in 52 states, with the most complaints from Florida (843 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.