Total CFPB complaints
21
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 21 complaints
Commercial Industries Services Company, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Commercial Industries Services Company, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Communication tactics 3
Communication tactics
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
D
Grade D · 54.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Commercial Industries Services Company, Inc.?
Commercial Industries Services Company, Inc. has accumulated 21 total CFPB complaints across 10 states, with 5 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 23.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 81% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Florida with 5 and California with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.5/100 places Commercial Industries Services Company, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
23.8% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
81%
Within CFPB SLA window
Reputation grade
D
54.5/100 composite
Response-quality profile
How Commercial Industries Services Company, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 81.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Commercial Industries Services Company, Inc. compare to its peers?
Commercial Industries … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-10 2026-02
Top Consumer Issues
Attempts to collect debt not owed10 (%)
Written notification about debt5 (%)
False statements or representation2 (%)
Communication tactics3 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
Where do complaints against Commercial Industries Services Company, Inc. come from?
The states where consumers have filed the most CFPB complaints against Commercial Industries Services Company, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Commercial Industries Services Company, Inc.
Across 10 states with at least one filing
- Florida
Florida
5 complaints
- California
California
4 complaints
- Texas
Texas
3 complaints
- Kansas
Kansas
2 complaints
- New Jersey
New Jersey
2 complaints
- New York 1
New York
1 complaints
- Washington 1
Washington
1 complaints
- Louisiana 1
Louisiana
1 complaints
Frequently Asked Questions
What is the most common complaint against Commercial Industries Services Company, Inc.? ▼
The most common issue consumers report about Commercial Industries Services Company, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 21 complaints filed with the CFPB.
Are complaints against Commercial Industries Services Company, Inc. increasing or decreasing? ▼
Complaints against Commercial Industries Services Company, Inc. are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Commercial Industries Services Company, Inc.'s reputation grade? ▼
Commercial Industries Services Company, Inc. has a reputation grade of D (score: 54.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Commercial Industries Services Company, Inc. respond to consumer complaints? ▼
Commercial Industries Services Company, Inc. has a 81% timely response rate to CFPB complaints.
In how many states does Commercial Industries Services Company, Inc. operate? ▼
Commercial Industries Services Company, Inc. has received CFPB complaints from consumers in 10 states, with the most complaints from Florida (5 complaints).
What can I do if Commercial Industries Services Company, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Commercial Industries Services Company, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |