Total CFPB complaints
69
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 69 complaints
Columbia Recovery Group LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Columbia Recovery Group LLC
- Disclosure verification of debt
Disclosure verification of debt
14 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
14 complaints
- False statements or representation
False statements or representation
7 complaints
- Communication tactics
Communication tactics
6 complaints
- Taking/threatening an illegal action 3
Taking/threatening an illegal action
3 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
F
Grade F · 44.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Columbia Recovery Group LLC?
Columbia Recovery Group LLC has accumulated 69 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 69 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 57% timely-response rate against a 30% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Washington with 44 and California with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 44.6/100 places Columbia Recovery Group LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
57%
Within CFPB SLA window
Consumer disputes
30%
After company response
Reputation grade
F
44.6/100 composite
Response-quality profile
How Columbia Recovery Group LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 56.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 59.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Columbia Recovery Group LLC compare to its peers?
Columbia Recovery Grou… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-05 2019-06
Top Consumer Issues
Disclosure verification of debt14 (%)
False statements or representation7 (%)
Cont'd attempts collect debt not owed14 (%)
Communication tactics6 (%)
Taking/threatening an illegal action3 (%)
Attempts to collect debt not owed3 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 9 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Disclosure verification of debt | Right to dispute notice not received | 5 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 3 |
| Communication tactics | Used obscene/profane/abusive language | 2 |
Where do complaints against Columbia Recovery Group LLC come from?
The states where consumers have filed the most CFPB complaints against Columbia Recovery Group LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Columbia Recovery Group LLC
Across 11 states with at least one filing
- Washington
Washington
44 complaints
- California 7
California
7 complaints
- Arizona 3
Arizona
3 complaints
- Florida 3
Florida
3 complaints
- Oregon 3
Oregon
3 complaints
- New York 2
New York
2 complaints
- Virginia 2
Virginia
2 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Columbia Recovery Group LLC? ▼
The most common issue consumers report about Columbia Recovery Group LLC is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 69 complaints filed with the CFPB.
Are complaints against Columbia Recovery Group LLC increasing or decreasing? ▼
Complaints against Columbia Recovery Group LLC have been stable. The company received 0 complaints in the last 12 months.
What is Columbia Recovery Group LLC's reputation grade? ▼
Columbia Recovery Group LLC has a reputation grade of F (score: 44.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Columbia Recovery Group LLC respond to consumer complaints? ▼
Columbia Recovery Group LLC has a 57% timely response rate to CFPB complaints. Consumers disputed the company's response in 30% of cases.
In how many states does Columbia Recovery Group LLC operate? ▼
Columbia Recovery Group LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Washington (44 complaints).
What can I do if Columbia Recovery Group LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Columbia Recovery Group LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |