This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 33 complaints

Columbia Collectors Inc - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade F.

Complaints by issue type

What consumers report about Columbia Collectors Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.0/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Columbia Collectors Inc ranks ahead of 16% of the 5,283 collectors PlainCollector grades - 84% keep a cleaner CFPB record, on 33 all-time complaints and a 50% timely-response rate.

16th pct
reputation rank of 5,283 graded collectors
33
CFPB complaints, all-time
50%
answered inside the CFPB window
9
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Columbia Collectors Inc?

Columbia Collectors Inc has accumulated 33 total CFPB complaints across 4 states, with 9 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 27.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 50% timely-response rate against a 11% consumer-dispute-after-response rate.

Complaints have been recorded across 4 states, led by Washington with 22 and Oregon with 7. Normalized against the full CFPB collector database, the reputation score of 51.0/100 places Columbia Collectors Inc in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

33

low-volume (CCDB)

Last 12 months

9

27.3% of all-time complaints

Stable →

States active

4

limited footprint

Timely response rate

50%

below sla band

Consumer disputes

11%

average (vertical avg ~19%)

Reputation grade

F

51.0/100 composite

How does Columbia Collectors Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

51 Bottom 16% higher than 16% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Columbia Collectors Inc versus the debt-collection vertical average.

Timely response within SLA 50.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 11.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Columbia Collectors Inc compare to its peers?

How does Columbia Collectors Inc compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Columbia Collectors In… National average
Complaints (last 12 mo)lower is better
9
25
268
Timely-response ratehigher is better
50%
77%
91%
Consumer-dispute ratelower is better
11%
20%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-11 2025-07

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 9
Written notification about debt - 8
False statements or representation - 6
Cont'd attempts collect debt not owed - 4
Communication tactics - 3
Threatened to contact someone or share information improperly - 1
Improper contact or sharing of info - 1
Taking/threatening an illegal action - 1

Where do complaints against Columbia Collectors Inc come from?

Columbia Collectors Inc's own per-state count, not a national baseline.

Top states by complaints against Columbia Collectors Inc

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Columbia Collectors Inc contacts you

A grade of F signals how Columbia Collectors Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Columbia Collectors Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Columbia Collectors Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Columbia Collectors Inc? ▼

The most common issue consumers report about Columbia Collectors Inc is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 33 complaints filed with the CFPB.

Are complaints against Columbia Collectors Inc increasing or decreasing? ▼

Complaints against Columbia Collectors Inc have been stable. The company received 9 complaints in the last 12 months.

What is Columbia Collectors Inc's reputation grade? ▼

Columbia Collectors Inc has a reputation grade of F (score: 51.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Columbia Collectors Inc respond to consumer complaints? ▼

Columbia Collectors Inc has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Columbia Collectors Inc operate? ▼

Columbia Collectors Inc has received CFPB complaints from consumers in 4 states, with the most complaints from Washington (22 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.