Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
Columbia Collectors Inc — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Columbia Collectors Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- Written notification about debt
Written notification about debt
7 complaints
- False statements or representation
False statements or representation
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
F
Grade F · 51.0/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Columbia Collectors Inc?
Columbia Collectors Inc has accumulated 30 total CFPB complaints across 4 states, with 7 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 23.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Washington with 19 and Oregon with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.0/100 places Columbia Collectors Inc in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
7
23.3% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
F
51.0/100 composite
Response-quality profile
How Columbia Collectors Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 22.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Columbia Collectors Inc compare to its peers?
Columbia Collectors In… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2026-01
Top Consumer Issues
Written notification about debt7 (%)
False statements or representation5 (%)
Attempts to collect debt not owed9 (%)
Cont'd attempts collect debt not owed4 (%)
Communication tactics3 (%)
Improper contact or sharing of info1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
Where do complaints against Columbia Collectors Inc come from?
The states where consumers have filed the most CFPB complaints against Columbia Collectors Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Columbia Collectors Inc
Across 4 states with at least one filing
- Washington
Washington
19 complaints
- Oregon 7
Oregon
7 complaints
- Georgia 3
Georgia
3 complaints
- Alaska 1
Alaska
1 complaints
Frequently Asked Questions
What is the most common complaint against Columbia Collectors Inc? ▼
The most common issue consumers report about Columbia Collectors Inc is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 30 complaints filed with the CFPB.
Are complaints against Columbia Collectors Inc increasing or decreasing? ▼
Complaints against Columbia Collectors Inc are rising. The company received 7 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Columbia Collectors Inc's reputation grade? ▼
Columbia Collectors Inc has a reputation grade of F (score: 51.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Columbia Collectors Inc respond to consumer complaints? ▼
Columbia Collectors Inc has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Columbia Collectors Inc operate? ▼
Columbia Collectors Inc has received CFPB complaints from consumers in 4 states, with the most complaints from Washington (19 complaints).
What can I do if Columbia Collectors Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Columbia Collectors Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |