Total CFPB complaints
9
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 9 complaints
College Loan Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about College Loan Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Written notification about debt
Written notification about debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
D
Grade D · 58.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about College Loan Corporation?
College Loan Corporation has accumulated 9 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 67% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Texas with 3 and Pennsylvania with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.9/100 places College Loan Corporation in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
67%
After company response
Reputation grade
D
58.9/100 composite
Response-quality profile
How College Loan Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 88.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does College Loan Corporation compare to its peers?
College Loan Corporati… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-01 2023-02
Top Consumer Issues
Attempts to collect debt not owed3 (%)
Written notification about debt2 (%)
Cont'd attempts collect debt not owed1 (%)
False statements or representation2 (%)
Disclosure verification of debt1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against College Loan Corporation come from?
The states where consumers have filed the most CFPB complaints against College Loan Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against College Loan Corporation
Across 6 states with at least one filing
- Texas
Texas
3 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Georgia 1
Georgia
1 complaints
- California 1
California
1 complaints
- Florida 1
Florida
1 complaints
- Arizona 1
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against College Loan Corporation? ▼
The most common issue consumers report about College Loan Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 9 complaints filed with the CFPB.
Are complaints against College Loan Corporation increasing or decreasing? ▼
Complaints against College Loan Corporation have been stable. The company received 0 complaints in the last 12 months.
What is College Loan Corporation's reputation grade? ▼
College Loan Corporation has a reputation grade of D (score: 58.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does College Loan Corporation respond to consumer complaints? ▼
College Loan Corporation has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 67% of cases.
In how many states does College Loan Corporation operate? ▼
College Loan Corporation has received CFPB complaints from consumers in 6 states, with the most complaints from Texas (3 complaints).
What can I do if College Loan Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If College Loan Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |