Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Collection Technology Incorporated — Debt Collector Complaint Profile
CFPB complaint profile across 24 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Technology Incorporated
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
13 complaints
- False statements or representation
False statements or representation
10 complaints
- Communication tactics
Communication tactics
7 complaints
- Improper contact or sharing of info 5
Improper contact or sharing of info
5 complaints
- Taking/threatening an illegal action 4
Taking/threatening an illegal action
4 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Collection Technology Incorporated?
Collection Technology Incorporated has accumulated 49 total CFPB complaints across 24 states, with 1 filed in the most recent 12 months against 48 historical complaints before that window. The trailing-12-month volume represents 2.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 24 states, led by Texas with 7 and Arizona with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Collection Technology Incorporated in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
2.0% of total history
Rising ↑
States active
24
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
C
60.4/100 composite
Response-quality profile
How Collection Technology Incorporated performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 27.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 42.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Technology Incorporated compare to its peers?
Collection Technology … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2025-10
Top Consumer Issues
Cont'd attempts collect debt not owed13 (%)
False statements or representation10 (%)
Communication tactics7 (%)
Improper contact or sharing of info5 (%)
Disclosure verification of debt3 (%)
Taking/threatening an illegal action4 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Communication tactics | Frequent or repeated calls | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Improper contact or sharing of info | Contacted employer after asked not to | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 3 |
| False statements or representation | Indicated committed crime not paying | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
Where do complaints against Collection Technology Incorporated come from?
The states where consumers have filed the most CFPB complaints against Collection Technology Incorporated. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Technology Incorporated
Across 24 states with at least one filing
- Texas
Texas
7 complaints
- Arizona
Arizona
4 complaints
- California
California
4 complaints
- Ohio
Ohio
4 complaints
- Georgia
Georgia
3 complaints
- Illinois
Illinois
3 complaints
- North Carolina
North Carolina
3 complaints
- Louisiana 2
Louisiana
2 complaints
Frequently Asked Questions
What is the most common complaint against Collection Technology Incorporated? ▼
The most common issue consumers report about Collection Technology Incorporated is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 49 complaints filed with the CFPB.
Are complaints against Collection Technology Incorporated increasing or decreasing? ▼
Complaints against Collection Technology Incorporated are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Collection Technology Incorporated's reputation grade? ▼
Collection Technology Incorporated has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Collection Technology Incorporated respond to consumer complaints? ▼
Collection Technology Incorporated has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Collection Technology Incorporated operate? ▼
Collection Technology Incorporated has received CFPB complaints from consumers in 24 states, with the most complaints from Texas (7 complaints).
What can I do if Collection Technology Incorporated is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Technology Incorporated violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |