This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 102 complaints

Collection Service of Nevada — Debt Collector Complaint Profile

CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Collection Service of Nevada

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 53.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Collection Service of Nevada?

Collection Service of Nevada has accumulated 102 total CFPB complaints across 10 states, with 29 filed in the most recent 12 months against 73 historical complaints before that window. The trailing-12-month volume represents 28.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 10 states, led by Nevada with 64 and California with 16, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.5/100 places Collection Service of Nevada in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

102

All-time across CCDB intake

Last 12 months

29

28.4% of total history

Rising ↑

States active

10

Distinct state filings

Timely response rate

92%

Within CFPB SLA window

Consumer disputes

38%

After company response

Reputation grade

D

53.5/100 composite

Response-quality profile

How Collection Service of Nevada performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 92.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 76.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Collection Service of Nevada compare to its peers?

How does Collection Service of Nevada compare? Versus a peer and the national average across 60+ high-volume collectors
Collection Service of … National average
Complaints (last 12 mo)lower is better
29
22,938
250
Timely-response ratehigher is better
92%
100%
91%
Consumer-dispute ratelower is better
38%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-10 2026-03

Top Consumer Issues

Attempts to collect debt not owed38 (%)
False statements or representation17 (%)
Written notification about debt11 (%)
Took or threatened to take negative or legal action6 (%)
Cont'd attempts collect debt not owed6 (%)
Improper contact or sharing of info3 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 23
False statements or representation Attempted to collect wrong amount 17
Attempts to collect debt not owed Debt was result of identity theft 8
Attempts to collect debt not owed Debt was paid 7
Written notification about debt Didn't receive enough information to verify debt 6
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 6
Written notification about debt Didn't receive notice of right to dispute 5
Cont'd attempts collect debt not owed Debt is not mine 3
Improper contact or sharing of info Talked to a third party about my debt 3
Cont'd attempts collect debt not owed Debt was paid 3

Where do complaints against Collection Service of Nevada come from?

The states where consumers have filed the most CFPB complaints against Collection Service of Nevada. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Collection Service of Nevada

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Collection Service of Nevada?

The most common issue consumers report about Collection Service of Nevada is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 102 complaints filed with the CFPB.

Are complaints against Collection Service of Nevada increasing or decreasing?

Complaints against Collection Service of Nevada are rising. The company received 29 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Collection Service of Nevada's reputation grade?

Collection Service of Nevada has a reputation grade of D (score: 53.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Collection Service of Nevada respond to consumer complaints?

Collection Service of Nevada has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.

In how many states does Collection Service of Nevada operate?

Collection Service of Nevada has received CFPB complaints from consumers in 10 states, with the most complaints from Nevada (64 complaints).

What can I do if Collection Service of Nevada is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Service of Nevada violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial