Total CFPB complaints
43
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 43 complaints
Collection Resources, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Resources, Inc.
- Written notification about debt
Written notification about debt
17 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
8 complaints
- Attempts to collect debt not owed 6
Attempts to collect debt not owed
6 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Collection Resources, Inc.?
Collection Resources, Inc. has accumulated 43 total CFPB complaints across 9 states, with 4 filed in the most recent 12 months against 39 historical complaints before that window. The trailing-12-month volume represents 9.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 74% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by New Mexico with 15 and Texas with 15, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Collection Resources, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
9.3% of total history
Rising ↑
States active
9
Distinct state filings
Timely response rate
74%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
60.4/100 composite
Response-quality profile
How Collection Resources, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 74.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Resources, Inc. compare to its peers?
Collection Resources, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-05 2025-12
Top Consumer Issues
Written notification about debt17 (%)
Cont'd attempts collect debt not owed8 (%)
False statements or representation5 (%)
Attempts to collect debt not owed6 (%)
Took or threatened to take negative or legal action2 (%)
Communication tactics1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 10 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
Where do complaints against Collection Resources, Inc. come from?
The states where consumers have filed the most CFPB complaints against Collection Resources, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Resources, Inc.
Across 9 states with at least one filing
- New Mexico
New Mexico
15 complaints
- Texas
Texas
15 complaints
- Arizona 3
Arizona
3 complaints
- Colorado 3
Colorado
3 complaints
- North Carolina 2
North Carolina
2 complaints
- Missouri 1
Missouri
1 complaints
- Georgia 1
Georgia
1 complaints
- North Dakota 1
North Dakota
1 complaints
Frequently Asked Questions
What is the most common complaint against Collection Resources, Inc.? ▼
The most common issue consumers report about Collection Resources, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 43 complaints filed with the CFPB.
Are complaints against Collection Resources, Inc. increasing or decreasing? ▼
Complaints against Collection Resources, Inc. are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Collection Resources, Inc.'s reputation grade? ▼
Collection Resources, Inc. has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Collection Resources, Inc. respond to consumer complaints? ▼
Collection Resources, Inc. has a 74% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Collection Resources, Inc. operate? ▼
Collection Resources, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from New Mexico (15 complaints).
What can I do if Collection Resources, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Resources, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |