Total CFPB complaints
144
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 144 complaints
Collection Receivables, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Receivables, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
60 complaints
- Written notification about debt
Written notification about debt
25 complaints
- False statements or representation 18
False statements or representation
18 complaints
- Communication tactics 16
Communication tactics
16 complaints
- Took or threatened to take negative or legal action 12
Took or threatened to take negative or legal action
12 complaints
F
Grade F · 51.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Collection Receivables, Inc.?
Collection Receivables, Inc. has accumulated 144 total CFPB complaints across 12 states, with 74 filed in the most recent 12 months against 70 historical complaints before that window. The trailing-12-month volume represents 51.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Georgia with 61 and South Carolina with 26, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.8/100 places Collection Receivables, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
74
51.4% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Reputation grade
F
51.8/100 composite
Response-quality profile
How Collection Receivables, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Receivables, Inc. compare to its peers?
Collection Receivables… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-03
Top Consumer Issues
Attempts to collect debt not owed60 (%)
False statements or representation18 (%)
Written notification about debt25 (%)
Took or threatened to take negative or legal action12 (%)
Communication tactics16 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 45 |
| False statements or representation | Attempted to collect wrong amount | 18 |
| Written notification about debt | Didn't receive enough information to verify debt | 14 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Written notification about debt | Didn't receive notice of right to dispute | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Communication tactics | Used obscene, profane, or other abusive language | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Communication tactics | Frequent or repeated calls | 4 |
Where do complaints against Collection Receivables, Inc. come from?
The states where consumers have filed the most CFPB complaints against Collection Receivables, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Receivables, Inc.
Across 12 states with at least one filing
- Georgia
Georgia
61 complaints
- South Carolina
South Carolina
26 complaints
- Texas 15
Texas
15 complaints
- Alabama 14
Alabama
14 complaints
- Louisiana 9
Louisiana
9 complaints
- Tennessee 7
Tennessee
7 complaints
- Florida 6
Florida
6 complaints
- Mississippi 2
Mississippi
2 complaints
Frequently Asked Questions
What is the most common complaint against Collection Receivables, Inc.? ▼
The most common issue consumers report about Collection Receivables, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 144 complaints filed with the CFPB.
Are complaints against Collection Receivables, Inc. increasing or decreasing? ▼
Complaints against Collection Receivables, Inc. are rising. The company received 74 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Collection Receivables, Inc.'s reputation grade? ▼
Collection Receivables, Inc. has a reputation grade of F (score: 51.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Collection Receivables, Inc. respond to consumer complaints? ▼
Collection Receivables, Inc. has a 99% timely response rate to CFPB complaints.
In how many states does Collection Receivables, Inc. operate? ▼
Collection Receivables, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Georgia (61 complaints).
What can I do if Collection Receivables, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Receivables, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |