Total CFPB complaints
1,828
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1,828 complaints
Collection Management Holdings, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 46 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Management Holdings, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
763 complaints
- Written notification about debt
Written notification about debt
349 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
328 complaints
- False statements or representation 171
False statements or representation
171 complaints
- Communication tactics 103
Communication tactics
103 complaints
F
Grade F · 47.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Collection Management Holdings, LLC?
Collection Management Holdings, LLC has accumulated 1,828 total CFPB complaints across 46 states, with 987 filed in the most recent 12 months against 841 historical complaints before that window. The trailing-12-month volume represents 54.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 46 states, led by Texas with 432 and Florida with 366, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 47.9/100 places Collection Management Holdings, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
987
54.0% of total history
Rising ↑
States active
46
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Reputation grade
F
47.9/100 composite
Response-quality profile
How Collection Management Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 82.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Management Holdings, LLC compare to its peers?
Collection Management … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed763 (%)
Took or threatened to take negative or legal action328 (%)
Written notification about debt349 (%)
False statements or representation171 (%)
Communication tactics103 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 497 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 328 |
| Written notification about debt | Didn't receive enough information to verify debt | 201 |
| False statements or representation | Attempted to collect wrong amount | 171 |
| Attempts to collect debt not owed | Debt was result of identity theft | 170 |
| Written notification about debt | Didn't receive notice of right to dispute | 148 |
| Attempts to collect debt not owed | Debt was paid | 82 |
| Communication tactics | Frequent or repeated calls | 76 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 27 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 14 |
Where do complaints against Collection Management Holdings, LLC come from?
The states where consumers have filed the most CFPB complaints against Collection Management Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Management Holdings, LLC
Across 46 states with at least one filing
- Texas
Texas
432 complaints
- Florida
Florida
366 complaints
- Georgia
Georgia
261 complaints
- Pennsylvania 92
Pennsylvania
92 complaints
- North Carolina 54
North Carolina
54 complaints
- Oklahoma 50
Oklahoma
50 complaints
- Alabama 42
Alabama
42 complaints
- Tennessee 42
Tennessee
42 complaints
Frequently Asked Questions
What is the most common complaint against Collection Management Holdings, LLC? ▼
The most common issue consumers report about Collection Management Holdings, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,828 complaints filed with the CFPB.
Are complaints against Collection Management Holdings, LLC increasing or decreasing? ▼
Complaints against Collection Management Holdings, LLC are rising. The company received 987 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Collection Management Holdings, LLC's reputation grade? ▼
Collection Management Holdings, LLC has a reputation grade of F (score: 47.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Collection Management Holdings, LLC respond to consumer complaints? ▼
Collection Management Holdings, LLC has a 99% timely response rate to CFPB complaints.
In how many states does Collection Management Holdings, LLC operate? ▼
Collection Management Holdings, LLC has received CFPB complaints from consumers in 46 states, with the most complaints from Texas (432 complaints).
What can I do if Collection Management Holdings, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Management Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |