This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 254 complaints

Collection Consultants of California - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade F.

Complaints by issue type

What consumers report about Collection Consultants of California

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.7/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Collection Consultants of California ranks ahead of 18% of the 5,283 collectors PlainCollector grades - 82% keep a cleaner CFPB record, on 254 all-time complaints and a 84% timely-response rate.

18th pct
reputation rank of 5,283 graded collectors
254
CFPB complaints, all-time
84%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Collection Consultants of California?

Collection Consultants of California has accumulated 254 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 254 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not mine". The company posts a 84% timely-response rate against a 24% consumer-dispute-after-response rate.

Complaints have been recorded across 11 states, led by California with 229 and Arizona with 4. Normalized against the full CFPB collector database, the reputation score of 51.7/100 places Collection Consultants of California in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

254

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

11

regional footprint

Timely response rate

84%

acceptable band

Consumer disputes

24%

elevated (vertical avg ~19%)

Reputation grade

F

51.7/100 composite

How does Collection Consultants of California's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 18% higher than 18% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Collection Consultants of California versus the debt-collection vertical average.

Timely response within SLA 84.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 24.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Collection Consultants of California compare to its peers?

How does Collection Consultants of California compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Collection Consultants… National average
Complaints (last 12 mo)lower is better
0
40
268
Timely-response ratehigher is better
84%
92%
91%
Consumer-dispute ratelower is better
24%
14%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-05 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 66
Cont'd attempts collect debt not owed - 65
Disclosure verification of debt - 38
Written notification about debt - 35
False statements or representation - 23
Communication tactics - 12
Took or threatened to take negative or legal action - 6
Improper contact or sharing of info - 6
Taking/threatening an illegal action - 2
Threatened to contact someone or share information improperly - 1

Where do complaints against Collection Consultants of California come from?

Collection Consultants of California's own per-state count, not a national baseline.

Top states by complaints against Collection Consultants of California

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Collection Consultants of California contacts you

A grade of F signals how Collection Consultants of California's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Collection Consultants of California and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Collection Consultants of California ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Collection Consultants of California? ▼

The most common issue consumers report about Collection Consultants of California is "Attempts to collect debt not owed", specifically "Debt is not mine". This is based on 254 complaints filed with the CFPB.

Are complaints against Collection Consultants of California increasing or decreasing? ▼

Complaints against Collection Consultants of California are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Consultants of California's reputation grade? ▼

Collection Consultants of California has a reputation grade of F (score: 51.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Consultants of California respond to consumer complaints? ▼

Collection Consultants of California has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Collection Consultants of California operate? ▼

Collection Consultants of California has received CFPB complaints from consumers in 11 states, with the most complaints from California (229 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.