Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Collection Bureau of Walla Walla — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Bureau of Walla Walla
- Written notification about debt
Written notification about debt
22 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
C
Grade C · 60.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Collection Bureau of Walla Walla?
Collection Bureau of Walla Walla has accumulated 49 total CFPB complaints across 5 states, with 21 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 42.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Washington with 39 and Oregon with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.3/100 places Collection Bureau of Walla Walla in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
21
42.9% of total history
Rising ↑
States active
5
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
60.3/100 composite
Response-quality profile
How Collection Bureau of Walla Walla performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Bureau of Walla Walla compare to its peers?
Collection Bureau of W… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-04 2026-02
Top Consumer Issues
Written notification about debt22 (%)
Attempts to collect debt not owed9 (%)
False statements or representation6 (%)
Took or threatened to take negative or legal action4 (%)
Cont'd attempts collect debt not owed2 (%)
Communication tactics1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 21 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Communication tactics | Threatened to take legal action | 1 |
Where do complaints against Collection Bureau of Walla Walla come from?
The states where consumers have filed the most CFPB complaints against Collection Bureau of Walla Walla. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Bureau of Walla Walla
Across 5 states with at least one filing
- Washington
Washington
39 complaints
- Oregon 6
Oregon
6 complaints
- Idaho 1
Idaho
1 complaints
- California 1
California
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Collection Bureau of Walla Walla? ▼
The most common issue consumers report about Collection Bureau of Walla Walla is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 49 complaints filed with the CFPB.
Are complaints against Collection Bureau of Walla Walla increasing or decreasing? ▼
Complaints against Collection Bureau of Walla Walla are rising. The company received 21 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Collection Bureau of Walla Walla's reputation grade? ▼
Collection Bureau of Walla Walla has a reputation grade of C (score: 60.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Collection Bureau of Walla Walla respond to consumer complaints? ▼
Collection Bureau of Walla Walla has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Collection Bureau of Walla Walla operate? ▼
Collection Bureau of Walla Walla has received CFPB complaints from consumers in 5 states, with the most complaints from Washington (39 complaints).
What can I do if Collection Bureau of Walla Walla is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Bureau of Walla Walla violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |