Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Collection Bureau of Kansas, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Collection Bureau of Kansas, Inc.
- False statements or representation
False statements or representation
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Written notification about debt
Written notification about debt
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
B
Grade B · 69.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Collection Bureau of Kansas, Inc.?
Collection Bureau of Kansas, Inc. has accumulated 17 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Kansas with 10 and Missouri with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.5/100 places Collection Bureau of Kansas, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
B
69.5/100 composite
Response-quality profile
How Collection Bureau of Kansas, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Collection Bureau of Kansas, Inc. compare to its peers?
Collection Bureau of K… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-07 2020-11
Top Consumer Issues
False statements or representation3 (%)
Cont'd attempts collect debt not owed3 (%)
Written notification about debt3 (%)
Attempts to collect debt not owed2 (%)
Disclosure verification of debt2 (%)
Took or threatened to take negative or legal action2 (%)
Improper contact or sharing of info1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
Where do complaints against Collection Bureau of Kansas, Inc. come from?
The states where consumers have filed the most CFPB complaints against Collection Bureau of Kansas, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Collection Bureau of Kansas, Inc.
Across 5 states with at least one filing
- Kansas
Kansas
10 complaints
- Missouri
Missouri
4 complaints
- Nebraska 1
Nebraska
1 complaints
- Georgia 1
Georgia
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Collection Bureau of Kansas, Inc.? ▼
The most common issue consumers report about Collection Bureau of Kansas, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 17 complaints filed with the CFPB.
Are complaints against Collection Bureau of Kansas, Inc. increasing or decreasing? ▼
Complaints against Collection Bureau of Kansas, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Collection Bureau of Kansas, Inc.'s reputation grade? ▼
Collection Bureau of Kansas, Inc. has a reputation grade of B (score: 69.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Collection Bureau of Kansas, Inc. respond to consumer complaints? ▼
Collection Bureau of Kansas, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Collection Bureau of Kansas, Inc. operate? ▼
Collection Bureau of Kansas, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Kansas (10 complaints).
What can I do if Collection Bureau of Kansas, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Collection Bureau of Kansas, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |