What is the most common complaint against ACS Education Services?

The most common issue consumers report about ACS Education Services is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 84 complaints filed with the CFPB.

Are complaints against ACS Education Services increasing or decreasing?

Complaints against ACS Education Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is ACS Education Services's reputation grade?

ACS Education Services has a reputation grade of D (score: 55.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does ACS Education Services respond to consumer complaints?

ACS Education Services has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does ACS Education Services operate?

ACS Education Services has received CFPB complaints from consumers in 29 states, with the most complaints from California (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

ACS Education Services - Debt Collector Complaint Profile

CFPB complaint profile across 29 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

22
False statements or representation

13
Cont'd attempts collect debt not owed

12
Communication tactics

11
Disclosure verification of debt

9
Written notification about debt

7

Data updated September 2026

CFPB complaint disposition

CCDB record acs-education-services ACS Education Services

Grade D · 84 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #901 · compose #3209

VOL 84
GRADE D
12MO 0
STATES 29
TIMELY 98%
DISPUTE 26%
ISSUE Attempts to collect debt n…
RANK #901
COMPOSE #3,209

Volume peers

Nearest volume peer: Alexander-Rose Assoc, Inc. (84 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

ACS Education Services's 84 CFPB complaints sit next to Alexander-Rose Assoc, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

ACS Education Services spreads filings across 29 states - California leads at only 13.1%

Despite a broad state map, ACS Education Services still sits volume #901 against composite #3,209 - the two RankMaps diverge by 2,308 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 13.1% across 29 states
Spike month: 2015-04 20.0%; 5 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #901 volume; #3,209 composite; Cleanest-composite ladder is 2,308 places worse than volume

How does ACS Education Services compare to its peers?

How does ACS Education Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ACS Education Services National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

92%

91%

Consumer-dispute ratelower is better

26%

21%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-02 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	22
False statements or representation	13
Cont'd attempts collect debt not owed	12
Communication tactics	11
Disclosure verification of debt	9
Written notification about debt	7
Took or threatened to take negative or legal action	4
Improper contact or sharing of info	3
Taking/threatening an illegal action	2
Threatened to contact someone or share information improperly	1

Where do complaints against ACS Education Services come from?

ACS Education Services's own per-state count, not a national baseline.

California

11
Georgia

8
Florida

7
New York

5
Colorado

4
Massachusetts

4
Ohio

4
Texas

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for ACS Education Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 84.

4 peers

Know your rights before responding to ACS Education Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.