Total CFPB complaints
5
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 5 complaints
Cohen, Roberts & Associates, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cohen, Roberts & Associates, LLC
- Taking/threatening an illegal action
Taking/threatening an illegal action
3 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 70.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Cohen, Roberts & Associates, LLC?
Cohen, Roberts & Associates, LLC has accumulated 5 total CFPB complaints across 4 states, with 1 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 20.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Sued w/o proper notification of suit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Maryland with 2 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.5/100 places Cohen, Roberts & Associates, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
20.0% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
70.5/100 composite
Response-quality profile
How Cohen, Roberts & Associates, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 80.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Cohen, Roberts & Associates, LLC compare to its peers?
Cohen, Roberts & Assoc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-05 2025-11
Top Consumer Issues
Taking/threatening an illegal action3 (%)
Improper contact or sharing of info1 (%)
Communication tactics1 (%)
Most common issue: Taking/threatening an illegal action — Sued w/o proper notification of suit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
Where do complaints against Cohen, Roberts & Associates, LLC come from?
The states where consumers have filed the most CFPB complaints against Cohen, Roberts & Associates, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cohen, Roberts & Associates, LLC
Across 4 states with at least one filing
- Maryland
Maryland
2 complaints
- Florida
Florida
1 complaints
- New York
New York
1 complaints
- Michigan
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Cohen, Roberts & Associates, LLC? ▼
The most common issue consumers report about Cohen, Roberts & Associates, LLC is "Taking/threatening an illegal action", specifically "Sued w/o proper notification of suit". This is based on 5 complaints filed with the CFPB.
Are complaints against Cohen, Roberts & Associates, LLC increasing or decreasing? ▼
Complaints against Cohen, Roberts & Associates, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Cohen, Roberts & Associates, LLC's reputation grade? ▼
Cohen, Roberts & Associates, LLC has a reputation grade of B (score: 70.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Cohen, Roberts & Associates, LLC respond to consumer complaints? ▼
Cohen, Roberts & Associates, LLC has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Cohen, Roberts & Associates, LLC operate? ▼
Cohen, Roberts & Associates, LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Maryland (2 complaints).
What can I do if Cohen, Roberts & Associates, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cohen, Roberts & Associates, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |