Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Cohen McNeile & Pappas, PC — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cohen McNeile & Pappas, PC
- Taking/threatening an illegal action
Taking/threatening an illegal action
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
B
Grade B · 68.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Cohen McNeile & Pappas, PC?
Cohen McNeile & Pappas, PC has accumulated 17 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Kansas with 9 and Missouri with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.3/100 places Cohen McNeile & Pappas, PC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
B
68.3/100 composite
Response-quality profile
How Cohen McNeile & Pappas, PC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 54.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Cohen McNeile & Pappas, PC compare to its peers?
Cohen McNeile & Pappas… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2021-09
Top Consumer Issues
Cont'd attempts collect debt not owed2 (%)
Taking/threatening an illegal action5 (%)
Improper contact or sharing of info2 (%)
Attempts to collect debt not owed2 (%)
Disclosure verification of debt2 (%)
False statements or representation2 (%)
Written notification about debt1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 2 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against Cohen McNeile & Pappas, PC come from?
The states where consumers have filed the most CFPB complaints against Cohen McNeile & Pappas, PC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cohen McNeile & Pappas, PC
Across 3 states with at least one filing
- Kansas
Kansas
9 complaints
- Missouri
Missouri
7 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Cohen McNeile & Pappas, PC? ▼
The most common issue consumers report about Cohen McNeile & Pappas, PC is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 17 complaints filed with the CFPB.
Are complaints against Cohen McNeile & Pappas, PC increasing or decreasing? ▼
Complaints against Cohen McNeile & Pappas, PC have been stable. The company received 0 complaints in the last 12 months.
What is Cohen McNeile & Pappas, PC's reputation grade? ▼
Cohen McNeile & Pappas, PC has a reputation grade of B (score: 68.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Cohen McNeile & Pappas, PC respond to consumer complaints? ▼
Cohen McNeile & Pappas, PC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does Cohen McNeile & Pappas, PC operate? ▼
Cohen McNeile & Pappas, PC has received CFPB complaints from consumers in 3 states, with the most complaints from Kansas (9 complaints).
What can I do if Cohen McNeile & Pappas, PC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cohen McNeile & Pappas, PC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |