This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 17 complaints

Cohen McNeile & Pappas, PC - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Complaints by issue type

What consumers report about Cohen McNeile & Pappas, PC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 68.3/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: Cohen McNeile & Pappas, PC ranks ahead of 65% of the 5,283 collectors PlainCollector grades - 35% keep a cleaner CFPB record, on 17 all-time complaints and a 100% timely-response rate.

65th pct
reputation rank of 5,283 graded collectors
17
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Cohen McNeile & Pappas, PC?

Cohen McNeile & Pappas, PC has accumulated 17 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Debt was paid". The company posts a 100% timely-response rate against a 27% consumer-dispute-after-response rate.

Complaints have been recorded across 3 states, led by Kansas with 9 and Missouri with 7. Normalized against the full CFPB collector database, the reputation score of 68.3/100 places Cohen McNeile & Pappas, PC in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

17

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

3

limited footprint

Timely response rate

100%

excellent band

Consumer disputes

27%

elevated (vertical avg ~19%)

Reputation grade

B

68.3/100 composite

How does Cohen McNeile & Pappas, PC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

68 65th percentile higher than 65% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Cohen McNeile & Pappas, PC versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 27.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Cohen McNeile & Pappas, PC compare to its peers?

How does Cohen McNeile & Pappas, PC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Cohen McNeile & Pappas… National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
100%
0%
91%
Consumer-dispute ratelower is better
27%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-11 2022-09

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action - 5
Attempts to collect debt not owed - 3
False statements or representation - 2
Cont'd attempts collect debt not owed - 2
Disclosure verification of debt - 2
Improper contact or sharing of info - 2
Written notification about debt - 1

Where do complaints against Cohen McNeile & Pappas, PC come from?

Cohen McNeile & Pappas, PC's own per-state count, not a national baseline.

Top states by complaints against Cohen McNeile & Pappas, PC

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Cohen McNeile & Pappas, PC contacts you

A grade of B signals how Cohen McNeile & Pappas, PC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Cohen McNeile & Pappas, PC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Cohen McNeile & Pappas, PC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Cohen McNeile & Pappas, PC? ▼

The most common issue consumers report about Cohen McNeile & Pappas, PC is "Taking/threatening an illegal action", specifically "Debt was paid". This is based on 17 complaints filed with the CFPB.

Are complaints against Cohen McNeile & Pappas, PC increasing or decreasing? ▼

Complaints against Cohen McNeile & Pappas, PC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Cohen McNeile & Pappas, PC's reputation grade? ▼

Cohen McNeile & Pappas, PC has a reputation grade of B (score: 68.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cohen McNeile & Pappas, PC respond to consumer complaints? ▼

Cohen McNeile & Pappas, PC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.

In how many states does Cohen McNeile & Pappas, PC operate? ▼

Cohen McNeile & Pappas, PC has received CFPB complaints from consumers in 3 states, with the most complaints from Kansas (9 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.