Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
Cohen & Associates — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cohen & Associates
- False statements or representation
False statements or representation
6 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
4 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
F
Grade F · 37.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Cohen & Associates?
Cohen & Associates has accumulated 23 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Impersonated an attorney or official", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by California with 7 and Massachusetts with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 37.9/100 places Cohen & Associates in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
37.9/100 composite
Response-quality profile
How Cohen & Associates performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Cohen & Associates compare to its peers?
Cohen & Associates National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2022-04
Top Consumer Issues
False statements or representation6 (%)
Taking/threatening an illegal action4 (%)
Took or threatened to take negative or legal action2 (%)
Communication tactics1 (%)
Disclosure verification of debt1 (%)
Most common issue: False statements or representation — Impersonated an attorney or official
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Impersonated an attorney or official | 3 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
Where do complaints against Cohen & Associates come from?
The states where consumers have filed the most CFPB complaints against Cohen & Associates. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cohen & Associates
Across 10 states with at least one filing
- California
California
7 complaints
- Massachusetts
Massachusetts
3 complaints
- Illinois 2
Illinois
2 complaints
- Texas 2
Texas
2 complaints
- North Carolina 2
North Carolina
2 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- New York 2
New York
2 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Cohen & Associates? ▼
The most common issue consumers report about Cohen & Associates is "False statements or representation", specifically "Impersonated an attorney or official". This is based on 23 complaints filed with the CFPB.
Are complaints against Cohen & Associates increasing or decreasing? ▼
Complaints against Cohen & Associates have been stable. The company received 0 complaints in the last 12 months.
What is Cohen & Associates's reputation grade? ▼
Cohen & Associates has a reputation grade of F (score: 37.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Cohen & Associates respond to consumer complaints? ▼
Cohen & Associates has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Cohen & Associates operate? ▼
Cohen & Associates has received CFPB complaints from consumers in 10 states, with the most complaints from California (7 complaints).
What can I do if Cohen & Associates is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cohen & Associates violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |