Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Coast to Coast Commercial Collection — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Coast to Coast Commercial Collection
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Written notification about debt
Written notification about debt
1 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
1 complaints
- Confusing or missing disclosures
Confusing or missing disclosures
1 complaints
D
Grade D · 57.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Coast to Coast Commercial Collection?
Coast to Coast Commercial Collection has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 25% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by California with 1 and North Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.9/100 places Coast to Coast Commercial Collection in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
4
Distinct state filings
Timely response rate
25%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
57.9/100 composite
Response-quality profile
How Coast to Coast Commercial Collection performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 25.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Coast to Coast Commercial Collection compare to its peers?
Coast to Coast Commerc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2024-12
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Written notification about debt1 (%)
Cont'd attempts collect debt not owed1 (%)
Confusing or missing disclosures1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Confusing or missing disclosures | — | 1 |
Where do complaints against Coast to Coast Commercial Collection come from?
The states where consumers have filed the most CFPB complaints against Coast to Coast Commercial Collection. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Coast to Coast Commercial Collection
Across 4 states with at least one filing
- California
California
1 complaints
- North Carolina
North Carolina
1 complaints
- Texas
Texas
1 complaints
- Michigan
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Coast to Coast Commercial Collection? ▼
The most common issue consumers report about Coast to Coast Commercial Collection is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4 complaints filed with the CFPB.
Are complaints against Coast to Coast Commercial Collection increasing or decreasing? ▼
Complaints against Coast to Coast Commercial Collection are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Coast to Coast Commercial Collection's reputation grade? ▼
Coast to Coast Commercial Collection has a reputation grade of D (score: 57.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Coast to Coast Commercial Collection respond to consumer complaints? ▼
Coast to Coast Commercial Collection has a 25% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Coast to Coast Commercial Collection operate? ▼
Coast to Coast Commercial Collection has received CFPB complaints from consumers in 4 states, with the most complaints from California (1 complaints).
What can I do if Coast to Coast Commercial Collection is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Coast to Coast Commercial Collection violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |