Total CFPB complaints
319
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 319 complaints
COAST PROFESSIONAL, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about COAST PROFESSIONAL, INC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
89 complaints
- False statements or representation
False statements or representation
48 complaints
- Written notification about debt
Written notification about debt
47 complaints
- Communication tactics 26
Communication tactics
26 complaints
- Disclosure verification of debt 13
Disclosure verification of debt
13 complaints
- Cont'd attempts collect debt not owed 10
Cont'd attempts collect debt not owed
10 complaints
D
Grade D · 55.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about COAST PROFESSIONAL, INC.?
COAST PROFESSIONAL, INC. has accumulated 319 total CFPB complaints across 43 states, with 30 filed in the most recent 12 months against 289 historical complaints before that window. The trailing-12-month volume represents 9.4% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by California with 53 and Florida with 25, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.8/100 places COAST PROFESSIONAL, INC. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
30
9.4% of total history
Stable →
States active
43
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
D
55.8/100 composite
Response-quality profile
How COAST PROFESSIONAL, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 49.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does COAST PROFESSIONAL, INC. compare to its peers?
COAST PROFESSIONAL, IN… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-01 2026-03
Top Consumer Issues
Attempts to collect debt not owed89 (%)
Written notification about debt47 (%)
False statements or representation48 (%)
Communication tactics26 (%)
Disclosure verification of debt13 (%)
Cont'd attempts collect debt not owed10 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 50 |
| Written notification about debt | Didn't receive enough information to verify debt | 47 |
| False statements or representation | Attempted to collect wrong amount | 37 |
| Attempts to collect debt not owed | Debt was paid | 24 |
| Communication tactics | Frequent or repeated calls | 15 |
| Attempts to collect debt not owed | Debt was result of identity theft | 15 |
| Disclosure verification of debt | Not given enough info to verify debt | 13 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 11 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 11 |
| Cont'd attempts collect debt not owed | Debt was paid | 10 |
Where do complaints against COAST PROFESSIONAL, INC. come from?
The states where consumers have filed the most CFPB complaints against COAST PROFESSIONAL, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against COAST PROFESSIONAL, INC.
Across 43 states with at least one filing
- California
California
53 complaints
- Florida
Florida
25 complaints
- New York 20
New York
20 complaints
- Texas 19
Texas
19 complaints
- Tennessee 17
Tennessee
17 complaints
- Georgia 16
Georgia
16 complaints
- Illinois 13
Illinois
13 complaints
- Arizona 11
Arizona
11 complaints
Frequently Asked Questions
What is the most common complaint against COAST PROFESSIONAL, INC.? ▼
The most common issue consumers report about COAST PROFESSIONAL, INC. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 319 complaints filed with the CFPB.
Are complaints against COAST PROFESSIONAL, INC. increasing or decreasing? ▼
Complaints against COAST PROFESSIONAL, INC. have been stable. The company received 30 complaints in the last 12 months.
What is COAST PROFESSIONAL, INC.'s reputation grade? ▼
COAST PROFESSIONAL, INC. has a reputation grade of D (score: 55.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does COAST PROFESSIONAL, INC. respond to consumer complaints? ▼
COAST PROFESSIONAL, INC. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does COAST PROFESSIONAL, INC. operate? ▼
COAST PROFESSIONAL, INC. has received CFPB complaints from consumers in 43 states, with the most complaints from California (53 complaints).
What can I do if COAST PROFESSIONAL, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If COAST PROFESSIONAL, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |