Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
CLX Systems/ Westwood Management — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CLX Systems/ Westwood Management
- Communication tactics
Communication tactics
4 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
F
Grade F · 48.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about CLX Systems/ Westwood Management?
CLX Systems/ Westwood Management has accumulated 11 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 18% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Minnesota with 3 and New York with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.8/100 places CLX Systems/ Westwood Management in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
18%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
48.8/100 composite
Response-quality profile
How CLX Systems/ Westwood Management performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 18.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does CLX Systems/ Westwood Management compare to its peers?
CLX Systems/ Westwood … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-04 2019-02
Top Consumer Issues
Disclosure verification of debt3 (%)
Communication tactics4 (%)
Written notification about debt1 (%)
Attempts to collect debt not owed1 (%)
Threatened to contact someone or share information improperly1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against CLX Systems/ Westwood Management come from?
The states where consumers have filed the most CFPB complaints against CLX Systems/ Westwood Management. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CLX Systems/ Westwood Management
Across 7 states with at least one filing
- Minnesota
Minnesota
3 complaints
- New York
New York
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Texas 1
Texas
1 complaints
- California 1
California
1 complaints
- Indiana 1
Indiana
1 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against CLX Systems/ Westwood Management? ▼
The most common issue consumers report about CLX Systems/ Westwood Management is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 11 complaints filed with the CFPB.
Are complaints against CLX Systems/ Westwood Management increasing or decreasing? ▼
Complaints against CLX Systems/ Westwood Management have been stable. The company received 0 complaints in the last 12 months.
What is CLX Systems/ Westwood Management's reputation grade? ▼
CLX Systems/ Westwood Management has a reputation grade of F (score: 48.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does CLX Systems/ Westwood Management respond to consumer complaints? ▼
CLX Systems/ Westwood Management has a 18% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does CLX Systems/ Westwood Management operate? ▼
CLX Systems/ Westwood Management has received CFPB complaints from consumers in 7 states, with the most complaints from Minnesota (3 complaints).
What can I do if CLX Systems/ Westwood Management is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CLX Systems/ Westwood Management violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |