This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 1,147 complaints

CLGF Holdco 1, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade F.

Complaints by issue type

What consumers report about CLGF Holdco 1, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 46.5/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: CLGF Holdco 1, LLC ranks ahead of 9% of the 5,283 collectors PlainCollector grades - 91% keep a cleaner CFPB record, on 1,147 all-time complaints and a 94% timely-response rate.

9th pct
reputation rank of 5,283 graded collectors
1,147
CFPB complaints, all-time
94%
answered inside the CFPB window
440
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about CLGF Holdco 1, LLC?

CLGF Holdco 1, LLC has accumulated 1,147 total CFPB complaints across 49 states, with 440 filed in the most recent 12 months against 707 historical complaints before that window. The trailing-12-month volume represents 38.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft". The company posts a 94% timely-response rate.

Complaints have been recorded across 49 states, led by Florida with 124 and Texas with 124. Normalized against the full CFPB collector database, the reputation score of 46.5/100 places CLGF Holdco 1, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

1,147

high-volume (CCDB)

Last 12 months

440

38.4% of all-time complaints

Rising ↑

States active

49

multi-region footprint

Timely response rate

94%

good band

Reputation grade

F

46.5/100 composite

How does CLGF Holdco 1, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

47 Bottom 9% higher than 9% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

CLGF Holdco 1, LLC versus the debt-collection vertical average.

Timely response within SLA 94.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 87.5%

Share of US states + territories with at least one filed complaint against this collector.

How does CLGF Holdco 1, LLC compare to its peers?

How does CLGF Holdco 1, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
CLGF Holdco 1, LLC National average
Complaints (last 12 mo)lower is better
440
0
268
Timely-response ratehigher is better
94%
100%
91%
Consumer-dispute ratelower is better
0%
12%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 535
Took or threatened to take negative or legal action - 201
Communication tactics - 127
False statements or representation - 124
Written notification about debt - 122
Threatened to contact someone or share information improperly - 20
Electronic communications - 18

Where do complaints against CLGF Holdco 1, LLC come from?

CLGF Holdco 1, LLC's own per-state count, not a national baseline.

Top states by complaints against CLGF Holdco 1, LLC

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if CLGF Holdco 1, LLC contacts you

A grade of F signals how CLGF Holdco 1, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really CLGF Holdco 1, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how CLGF Holdco 1, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against CLGF Holdco 1, LLC? ▼

The most common issue consumers report about CLGF Holdco 1, LLC is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 1,147 complaints filed with the CFPB.

Are complaints against CLGF Holdco 1, LLC increasing or decreasing? ▼

Complaints against CLGF Holdco 1, LLC are rising. The company received 440 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is CLGF Holdco 1, LLC's reputation grade? ▼

CLGF Holdco 1, LLC has a reputation grade of F (score: 46.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CLGF Holdco 1, LLC respond to consumer complaints? ▼

CLGF Holdco 1, LLC has a 94% timely response rate to CFPB complaints.

In how many states does CLGF Holdco 1, LLC operate? ▼

CLGF Holdco 1, LLC has received CFPB complaints from consumers in 49 states, with the most complaints from Florida (124 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.