Total CFPB complaints
994
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 994 complaints
CLGF Holdco 1, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 49 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CLGF Holdco 1, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
437 complaints
- Took or threatened to take negative or legal action 142
Took or threatened to take negative or legal action
142 complaints
- False statements or representation 98
False statements or representation
98 complaints
- Communication tactics 98
Communication tactics
98 complaints
- Written notification about debt 95
Written notification about debt
95 complaints
F
Grade F · 46.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about CLGF Holdco 1, LLC?
CLGF Holdco 1, LLC has accumulated 994 total CFPB complaints across 49 states, with 386 filed in the most recent 12 months against 608 historical complaints before that window. The trailing-12-month volume represents 38.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 49 states, led by Texas with 106 and Florida with 105, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 46.5/100 places CLGF Holdco 1, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
386
38.8% of total history
Rising ↑
States active
49
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Reputation grade
F
46.5/100 composite
Response-quality profile
How CLGF Holdco 1, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 87.5%
Share of US states + territories with at least one filed complaint against this collector.
How does CLGF Holdco 1, LLC compare to its peers?
CLGF Holdco 1, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed437 (%)
Took or threatened to take negative or legal action142 (%)
False statements or representation98 (%)
Communication tactics98 (%)
Written notification about debt95 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 186 |
| Attempts to collect debt not owed | Debt is not yours | 183 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 121 |
| False statements or representation | Attempted to collect wrong amount | 98 |
| Communication tactics | Frequent or repeated calls | 70 |
| Attempts to collect debt not owed | Debt was paid | 68 |
| Written notification about debt | Didn't receive enough information to verify debt | 66 |
| Written notification about debt | Didn't receive notice of right to dispute | 29 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 28 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 21 |
Where do complaints against CLGF Holdco 1, LLC come from?
The states where consumers have filed the most CFPB complaints against CLGF Holdco 1, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CLGF Holdco 1, LLC
Across 49 states with at least one filing
- Texas
Texas
106 complaints
- Florida
Florida
105 complaints
- California
California
87 complaints
- Georgia
Georgia
71 complaints
- New York
New York
51 complaints
- North Carolina
North Carolina
47 complaints
- Ohio
Ohio
45 complaints
- Illinois
Illinois
44 complaints
Frequently Asked Questions
What is the most common complaint against CLGF Holdco 1, LLC? ▼
The most common issue consumers report about CLGF Holdco 1, LLC is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 994 complaints filed with the CFPB.
Are complaints against CLGF Holdco 1, LLC increasing or decreasing? ▼
Complaints against CLGF Holdco 1, LLC are rising. The company received 386 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CLGF Holdco 1, LLC's reputation grade? ▼
CLGF Holdco 1, LLC has a reputation grade of F (score: 46.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does CLGF Holdco 1, LLC respond to consumer complaints? ▼
CLGF Holdco 1, LLC has a 94% timely response rate to CFPB complaints.
In how many states does CLGF Holdco 1, LLC operate? ▼
CLGF Holdco 1, LLC has received CFPB complaints from consumers in 49 states, with the most complaints from Texas (106 complaints).
What can I do if CLGF Holdco 1, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CLGF Holdco 1, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |