Total CFPB complaints
322
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 322 complaints
Clark County Collection Service — Debt Collector Complaint Profile
CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Clark County Collection Service
- Attempts to collect debt not owed
Attempts to collect debt not owed
131 complaints
- Written notification about debt
Written notification about debt
53 complaints
- False statements or representation 37
False statements or representation
37 complaints
- Cont'd attempts collect debt not owed 27
Cont'd attempts collect debt not owed
27 complaints
- Took or threatened to take negative or legal action 21
Took or threatened to take negative or legal action
21 complaints
- Disclosure verification of debt 7
Disclosure verification of debt
7 complaints
D
Grade D · 55.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Clark County Collection Service?
Clark County Collection Service has accumulated 322 total CFPB complaints across 21 states, with 55 filed in the most recent 12 months against 267 historical complaints before that window. The trailing-12-month volume represents 17.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 21 states, led by Nevada with 218 and California with 41, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.6/100 places Clark County Collection Service in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
55
17.1% of total history
Stable →
States active
21
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
28%
After company response
Reputation grade
D
55.6/100 composite
Response-quality profile
How Clark County Collection Service performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 55.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 37.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Clark County Collection Service compare to its peers?
Clark County Collectio… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed131 (%)
Written notification about debt53 (%)
False statements or representation37 (%)
Took or threatened to take negative or legal action21 (%)
Cont'd attempts collect debt not owed27 (%)
Disclosure verification of debt7 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 60 |
| Attempts to collect debt not owed | Debt was result of identity theft | 54 |
| Written notification about debt | Didn't receive enough information to verify debt | 40 |
| False statements or representation | Attempted to collect wrong amount | 37 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 21 |
| Attempts to collect debt not owed | Debt was paid | 17 |
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| Written notification about debt | Didn't receive notice of right to dispute | 13 |
| Cont'd attempts collect debt not owed | Debt was paid | 11 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
Where do complaints against Clark County Collection Service come from?
The states where consumers have filed the most CFPB complaints against Clark County Collection Service. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Clark County Collection Service
Across 21 states with at least one filing
- Nevada
Nevada
218 complaints
- California 41
California
41 complaints
- Florida 12
Florida
12 complaints
- Texas 7
Texas
7 complaints
- Indiana 6
Indiana
6 complaints
- Illinois 6
Illinois
6 complaints
- Arizona 4
Arizona
4 complaints
- Georgia 4
Georgia
4 complaints
Frequently Asked Questions
What is the most common complaint against Clark County Collection Service? ▼
The most common issue consumers report about Clark County Collection Service is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 322 complaints filed with the CFPB.
Are complaints against Clark County Collection Service increasing or decreasing? ▼
Complaints against Clark County Collection Service have been stable. The company received 55 complaints in the last 12 months.
What is Clark County Collection Service's reputation grade? ▼
Clark County Collection Service has a reputation grade of D (score: 55.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Clark County Collection Service respond to consumer complaints? ▼
Clark County Collection Service has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.
In how many states does Clark County Collection Service operate? ▼
Clark County Collection Service has received CFPB complaints from consumers in 21 states, with the most complaints from Nevada (218 complaints).
What can I do if Clark County Collection Service is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Clark County Collection Service violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |