Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
Clarity Debt Resolution, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Clarity Debt Resolution, Inc
- Didn't provide services promised
Didn't provide services promised
14 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
6 complaints
- Unauthorized withdrawals or charges 3
Unauthorized withdrawals or charges
3 complaints
- Confusing or misleading advertising or marketing 3
Confusing or misleading advertising or marketing
3 complaints
- Problem with customer service 2
Problem with customer service
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
D
Grade D · 58.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Clarity Debt Resolution, Inc?
Clarity Debt Resolution, Inc has accumulated 30 total CFPB complaints across 12 states, with 22 filed in the most recent 12 months against 8 historical complaints before that window. The trailing-12-month volume represents 73.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Florida with 7 and New York with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Clarity Debt Resolution, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
22
73.3% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
58.7/100 composite
Response-quality profile
How Clarity Debt Resolution, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Clarity Debt Resolution, Inc compare to its peers?
Clarity Debt Resolutio… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-06 2026-02
Top Consumer Issues
Didn't provide services promised14 (%)
Charged upfront or unexpected fees6 (%)
Unauthorized withdrawals or charges3 (%)
Confusing or misleading advertising or marketing3 (%)
Problem with customer service2 (%)
False statements or representation1 (%)
Confusing or missing disclosures1 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 14 |
| Charged upfront or unexpected fees | — | 6 |
| Unauthorized withdrawals or charges | — | 3 |
| Confusing or misleading advertising or marketing | — | 3 |
| Problem with customer service | — | 2 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Confusing or missing disclosures | — | 1 |
Where do complaints against Clarity Debt Resolution, Inc come from?
The states where consumers have filed the most CFPB complaints against Clarity Debt Resolution, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Clarity Debt Resolution, Inc
Across 12 states with at least one filing
- Florida
Florida
7 complaints
- New York
New York
7 complaints
- Texas
Texas
3 complaints
- California
California
3 complaints
- Minnesota 2
Minnesota
2 complaints
- District of Columbia 1
District of Columbia
1 complaints
- Maryland 1
Maryland
1 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Clarity Debt Resolution, Inc? ▼
The most common issue consumers report about Clarity Debt Resolution, Inc is "Didn't provide services promised". This is based on 30 complaints filed with the CFPB.
Are complaints against Clarity Debt Resolution, Inc increasing or decreasing? ▼
Complaints against Clarity Debt Resolution, Inc are rising. The company received 22 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Clarity Debt Resolution, Inc's reputation grade? ▼
Clarity Debt Resolution, Inc has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Clarity Debt Resolution, Inc respond to consumer complaints? ▼
Clarity Debt Resolution, Inc has a 100% timely response rate to CFPB complaints.
In how many states does Clarity Debt Resolution, Inc operate? ▼
Clarity Debt Resolution, Inc has received CFPB complaints from consumers in 12 states, with the most complaints from Florida (7 complaints).
What can I do if Clarity Debt Resolution, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Clarity Debt Resolution, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |