Total CFPB complaints
45
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about CIR, Law Offices
Communication tactics
8 complaints
Cont'd attempts collect debt not owed
6 complaints
Taking/threatening an illegal action
5 complaints
False statements or representation
5 complaints
Disclosure verification of debt
4 complaints
Took or threatened to take negative or legal action
2 complaints
Grade C · 59.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
CIR, Law Offices has accumulated 45 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 84% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by California with 29 and Pennsylvania with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.2/100 places CIR, Law Offices in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
45
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
12
Distinct state filings
Timely response rate
84%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
C
59.2/100 composite
How CIR, Law Offices performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| False statements or representation | Impersonated an attorney or official | 2 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
The states where consumers have filed the most CFPB complaints against CIR, Law Offices. Every figure is the company's own complaint count in that state — not a national baseline.
Across 12 states with at least one filing
California
29 complaints
Pennsylvania
2 complaints
Florida
2 complaints
Texas
2 complaints
Massachusetts
1 complaints
Arizona
1 complaints
Wisconsin
1 complaints
Alabama
1 complaints
The most common issue consumers report about CIR, Law Offices is "Communication tactics", specifically "Frequent or repeated calls". This is based on 45 complaints filed with the CFPB.
Complaints against CIR, Law Offices have been stable. The company received 0 complaints in the last 12 months.
CIR, Law Offices has a reputation grade of C (score: 59.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
CIR, Law Offices has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
CIR, Law Offices has received CFPB complaints from consumers in 12 states, with the most complaints from California (29 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CIR, Law Offices violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |